Canon MP 1000 manual 14-14Troubleshooting

	Error
Message	code	Cause	Action
REDIALING		The MultiPASS 1000 is	Wait for the MultiPASS
		waiting to redial the	1000 to try redialing. If that
		other party’s number	doesn’t work, wait until the
		because the line was	MultiPASS 1000 starts to dial
		busy or the other party	the number, then press STOP
		did not answer when	to cancel redialing. Try to
		you first tried to send	send the document again at
		the document.	a later time.
REINSTALL CARTRIDGE		The ink cartridge is	Remove and reinstall the
		not installed correctly.	cartridge. See page 13-9.

Dirt has built up on the contact.

Try removing and reinstalling the ink cartridge a few times. If this does not clear the message, clean the contact with a cotton swab dampened with isopropyl alcohol. (The contact is located on the inside of the yellow post that holds the ink cartridge.)

SUPPLY REC. PAPER	The paper cassette is
	not installed correctly
	or it is out of paper.

Check the paper cassette. Make sure paper is loaded and the cassette is installed correctly.

If this message appears and the paper cassette is loaded with paper and seems to be installed correctly, remove the paper cassette. Try pressing down on the stack of paper toward the back of the cassette. Press down firmly several times; this may loosen the springs that hold the paper firmly in the cassette.

Make sure the thickness of the stacked paper is less than 3/4 inch (20 mm).

14-14Troubleshooting Chapter 14