Error

 

Message

code Cause

Action

CHECK PAPER COVER

The printer cover is

Close the cover.

 

open.

 

 

 

 

CHECK PRINTER

An error occurred in

Press STOP. Try your

 

the printer.

operation again.

 

 

 

DARK PAPER USED

Colored or stained

Use clean, white paper, and

 

paper is loaded in the

print out any documents

 

paper cassette.

stored in memory. Press STOP

 

 

then START/COPY to print out

 

 

the documents stored in the

 

 

memory.

You may have pulled the paper out before the MultiPASS 1000 ejected it completely, causing an error.

The received document support is not properly installed, causing the MultiPASS 1000 to operate incorrectly.

Press STOP. The document is still stored in memory. Press START/COPY to print the received documents that remain in the memory.

Press STOP, then install the received document support properly. See page 2-27.

There may be a lot of print around the ink detector mark, causing the paper to bow or fold. This will shift the ink detector mark slightly and cause the ink detector to see black instead of white.

Press STOP, then set PRINT DENSITY to LIGHT or set ECONOMY to ON. This will lighten the image so the paper will not bow as much.

DOCUMENT TOO LONG # 003

It took more than

Divide the document and

 

32 minutes to send or

send or copy each part

 

copy a document.

separately.

 

It took more than

Contact the other party. Have

 

32 minutes to receive

them divide the document

 

a document.

and send each part separately.

 

 

 

HANG UP PHONE

The handset is off the

Hang up the handset.

 

hook.

 

 

 

 

INCORRECT CARTRIDGE

The wrong type of

Install a Canon BX-2 or BC-02

 

cartridge is installed

ink cartridge. See page 13-9.

 

in the MultiPASS 1000.

 

 

 

 

Troubleshooting

Chapter 14

Troubleshooting 14-11

Page 229
Image 229
Canon MP 1000 manual Printer cover is Close the cover Open