Canon NP6218, FY8-13EX-000 C. Self Diagnosis sorter, 10-114, E500, E510, E530, E531, E540, E541

CHAPTER 10 TROUBLESHOOTING

C. Self Diagnosis (sorter)

Code	Cause	Description
E500	The CPU or the communica-	An error is detected in the communication
	tions IC on the sorter controller	between the sorter and the copier.
	is not operating normally.
E510	The feeder motor fails to rotate.	The clock signal from the motor is off for
		250 msec or more.
E530	The stapler guide bar swing	The home position sensor does not turn off
	motor fails to rotate.	after generation of 2560 pulses of the motor
		drive signal.
	The stapler unit swing motor	• The stapler unit swing sensor does not
E531	fails to rotate.	turn off within 0.5sec after generation of
		the motor drive signal.
		• The sensor does not turn on again within
		1.0sec after the stapler unit swing sensor
		has turned off.
	The bin shift motor fails to	• The reed cam home position sensor does
E540	rotate.	not turn off within 2.0sec after generation
		of the motor drive signal.
		• The reed cam home position sensor does
		not turn on once again within
		2.0sec after it has turned off.
E541	• Bin motor (faulty)	The reed cam position sensor does not turn
	• Reed cam drive gear (faulty	on within 1.0 sec after it has turned off.
	mounting)

Table 10-21

Note:

Some copiers use ‘E500’ to represent all the above errors.

■Error Condition

qThe copier indicates the “TURN ON POWER” message.

wWhen the power has been turned off and then on, the sorter runs a self check: if the result is good*, it resets; otherwise, enters down state**.

■Down State

qThe copier indicates ‘E5XX’.

wWhen the sorter has been detached, the copier is available for operations other than those that must use the sorter.

eIf a mode that uses the sorter is selected, some copiers indicate the “MODE NOT AVAILABLE” message.

10-114 COPYRIGHT © 1997 CANON INC. CANON NP6218 REV. 0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)