CHAPTER 10 TROUBLESHOOTING

13. The back of the copy is soiled.

Cause

Step

Checks

Results

 

Action

 

1

Turn off the power switch while

NO

Go to step 7.

 

 

paper is moving through the

 

 

 

 

 

feeding assembly. Is the back of

 

 

 

 

 

the copy soiled?

 

 

 

Transfer

2

Execute ‘No. 403’ in service mode

YES

End.

charging roller

 

(transfer roller cleaning). Is the

 

 

 

 

 

problem corrected?

 

 

 

 

3

Make several solid white copies. Is

YES

End.

 

 

the problem corrected?

 

 

 

 

4

Is the transfer charging roller

YES

Replace the transfer

 

 

soiled excessively?

 

charging roller.

Durm cartridge

5

Is the problem noted norizontally

YES

1.

Clean the registration

 

 

at intervals of about 4.2 cm?

 

 

roller and transfer

 

 

 

 

 

guide.

 

 

 

 

2.

Check the drum

 

 

 

 

 

cartridge for leakage

 

 

 

 

 

of toner.

 

6

Is the problem noted vertically at

YES

1.

Clean the manual

 

 

intervals of about 1.6 cm?

 

 

feed roller.

 

 

 

 

2.

Check the drum

 

 

 

 

 

cartridge for leakage

 

 

 

 

 

of toner.

Drum cleaning

 

 

NO

1.

Clean the cleaning

assembly

 

 

 

 

assembly.

(drum

 

 

 

2.

Check the drum

cartridge)

 

 

 

 

cartridge for leakage

 

 

 

 

 

of toner.

Fixing

7

Is the fixing pressure roller or the

YES

Clean the fixing pressure

assembly

 

fixing film soiled with toner?

 

roller and the fixing film.

 

 

 

NO

Clean the delivery roller

 

 

 

 

and the fixing assembly

 

 

 

 

paper guide plate.

 

 

 

 

 

 

COPYRIGHT © 1997 CANON INC.

CANON NP6218 REV. 0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)

10-57

Page 321
Image 321
Canon FY8-13EX-000, NP6218 service manual Back of the copy is soiled, 10-57