Technical Support | Cisco Systems 15501 instruction

Chapter 5 Troubleshooting

Technical Support

The default user password is edfa and the default master password is edfa1. For security reasons, you should change both passwords as soon as possible. Log in with master privileges and use the set-user-pwdand set-master-pwdcommands to change the passwords.

Technical Support

If the problem exists after you review the Cisco ONS 15501 status and attempt to reprovision the amplifier, contact the Cisco Technical Assistance Center (TAC). (See the Preface for contact information.)

	Cisco ONS 15501 User Guide
5-4	78-14134-02, Release 2.0

Image 106

Cisco Systems 15501 manual Technical Support

Contents

Cisco ONS 15501 User Guide Corporate Headquarters Cisco ONS 15501 User Guide N T E N T S Cisco ONS 15501 LED Alarm Definitions 78-14134-02, Release Set-time4-49 Set-user-pwd4-51 Show-trap4-52 DC Protection E-4 Viii Organization PrefaceAudience Chapter Title Description Conventions Preface Conventions Cisco.com Related DocumentationObtaining Documentation Documentation CD-ROM Obtaining Technical Assistance Documentation Feedback Technical Assistance Center Cisco TAC Website Obtaining Additional Publications and Information Xvi Product Overview Product Description Description Specification Optical SpecificationsMinimum Value Factory Max Value Programmable Default Constant Gain Flatness Key FeaturesOptimized Automatic Gain Control Transient Suppression Variable GainNumber Low Noise Figure High Maximum Output PowerCisco ONS 15501 Applications Network Management Power Equalization in an Amplified Ring Network Ring Topologies Cisco ONS 15501 Front Panel Adjusting to Span Loss ChangesAdding or Dropping Wavelengths Feature Description See Appendix C, Connector Pinouts. This port should Cisco ONS 15501 LED Alarm Definitions 78-14134-02, Release Installing the Cisco ONS Creating a Site Log Required Tools and Parts Installation ChecklistTask Verified By Date Rack-Mounting the Chassis Optical Connection DC Power Connection Cisco ONS 15501 Optical Connections Connecting the Power Grounding the Chassis Connecting the Cisco ONS 15501 to a DC Power Source Communication Connections Introductory Commands Installation CommandsSetting Up Alarm Contacts Review and Operational Commands 78-14134-02, Release Setting Up the Software Configuring the Cisco ONSConfiguring Local Serial Communication Hardware Comments Monitoring Alarms and Traps Configuring a Basic System Configuring for Telnet Configuring Remote CommunicationUpgrading the Flash Image Alarm Contact Closures Configuring for Snmp Pinout Alarm 78-14134-02, Release Command Reference Add-snmp-com Rorw Related Commands Command Description Syntax Description Defaults Command Types Command ModesCommand History Release Modification Add-snmp-mgr Alarm ReleaseModification Boot-bank Following example shows how to display the active boot bank Copyright Following example shows the copyright information Release Modification Command DescriptionDel-snmp-com Add-snmp-com Usage Guidelines Del-snmp-mgrAdd-snmp-mgr Ethmode Gain Gainmean Gain Gaintrig Get-snmp-com Defaults Command Types Command Modes Command History Get-snmp-mgr Help Command Reference Help Hide-trap Show-trap Host-config Hostname Specifies the host name Inpwrtrig InpwrInpwrmean Setinpwrmean Inpwrmean Inpwr Inpwrtrig Ip-config Logout Neighbor-in Neighbor NE information Neighbor-out Neighbor-out Neighbor-in Ntp Related Commands DescriptionNtp-ip Ntp-ip Ntp Optoutpwr Outsigpwrtrig OutsigpwrOutsigpwrmean Setoutsigpwrmean Outsigpwrmean Outsigpwr Outsigpwrtrig Outsigpwrtrig Following example shows how to ping an IP address Ping Ps1 Ps2 Reboot Settemptrig ResetmeantrigSettempmean Tempmean Restore Setgainmean Setgaintrig Setinpwrmean Setinpwrtrig Set-master-pwd Set-user-pwd Setoutsigpwrmean Setoutsigpwrtrig Settempmean Temp Settemptrig Set-time Time zones and correlating abbreviations Time Timezone Set-user-pwd Set-master-pwd Show-trap Show-trap Status 29.53 C 25.10 C 29.90 C Sw-download Tftp 209.128.68.145 EdfaImg.0.2 Sys-info Edfa sys-info Temp Tempmean Tempmean Temptrig Time Set-time Timeout Timezone Troubleshooting Basic Diagnostic Procedures Reading the Front Panel LEDs Isolating the ProblemStatus Description Password Recovery Technical Support Cisco ONS 15501 Alarms Controller communication failure Unacceptable Gain Appendix a Cisco ONS 15501 Alarms Cisco ONS 15501 User Guide Cisco ONS 15501 Optical Specifications Technical SpecificationsCisco ONS 15501 Electrical Specifications Cisco ONS 15501 Mechanical Specifications Cisco ONS 15501 DC Input Power Requirements Connector Pinouts Figure C-1 RS-232 and RJ-45 Connector Pinouts Code Time Zone CodesTime Zone Code Time Zone Translated Safety Warnings Wrist Strap Warning Restricted Area Warning Qualified Personnel Warning DC Protection Disconnect Device Warning Laser Radiation Warning D E IN-2 IN-3 IN-4 IN-5 IN-6