Chapter 5 Troubleshooting

Isolating the Problem

To verify the Ethernet connection, follow these steps:

Step 1 Make sure that the RJ-45 connector is in good working condition; then plug it into the LAN port.

Step 2 Check for LED activity on the LAN port. The left LED is green when an Ethernet connection is established. The right LED flickers yellow when a signal is being transmitted to the Ethernet.

Step 3 Check the following areas for possible problems if no LEDs are on:

Verify that the RJ-45 connection to the chassis is firmly made.

Verify that the RJ-45 connector is in good working condition.

Verify that the external Ethernet source is on and delivering a signal.

To verify the alarm connection, connect an ohmmeter to the Alarm Out port, through an RJ-45 connector.

If the ohmmeter shows a reading of any kind, a connection is present. A very high resistance reading indicates that there are no alarm conditions; a low resistance reading indicates that alarm conditions do exist. See Appendix C, “Connector Pinouts.”

Isolating the Problem

The key to troubleshooting the Cisco ONS 15501 is to isolate the problem to a specific component.

When troubleshooting, consider the following components of the Cisco ONS 15501:

Power supply Includes the power input wiring and associated switches and fuses.

Cooling system Includes the fan, which should go on when power is supplied. The air intake vents and exhaust vents must have adequate ventilation.

Front panel indicators Includes the LEDs on the front panel, which help to identify a failure.

Connecting cables Includes all of the interface cables that connect the equipment to any transmission circuit or external device.

Reading the Front Panel LEDs

The front panel LEDs provide the activity or alarm status of the interfaces or internal circuitry to which they correspond. If an LED is connected to an active circuit and registers an alarm condition or is not on, a problem may exist. Table 5-1lists the front panel LEDs and what the conditions indicate.

Table 5-1shows the Cisco ONS 15501 front panel.

Table 5-1 Cisco ONS 15501 Front Panel LEDs

LED

Status

Description

 

 

 

Power

Green

Power is on.

 

 

 

Fail

Red

Component failure.

 

 

 

LOS1

Yellow

No signal is detected.

1. Loss of Signal

 

Cisco ONS 15501 User Guide

5-2

78-14134-02, Release 2.0

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Cisco Systems 15501 manual Isolating the Problem, Reading the Front Panel LEDs, Status Description