Compaq LaserJet 4610n manual Problem solving, Viii

Models: LaserJet 4610n

1 246
Download 246 pages 59.98 Kb
Page 10
Image 10

HP fraud hotline

114

Print cartridge storage

115

Print cartridge life expectancy

115

Checking the print cartridge life

115

Changing print cartridges

116

To replace the print cartridge

116

Replacing supplies

120

Locating supplies

120

Supply replacement guidelines

120

Making room around the printer for replacing supplies

120

Approximate replacement intervals for supplies

121

Configuring alerts

122

8 Problem solving

 

Basic troubleshooting checklist

125

Factors affecting printer performance

126

Troubleshooting information pages

127

Paper path test page

127

Registration page

127

Event log

128

Control panel message types

129

Status messages

129

Warning messages

129

Error messages

129

Critical error messages

129

Control panel messages

130

Paper jams

158

Paper jam recovery

158

Common causes of paper jams

160

Clearing jams

162

Jam in Tray 1

162

Jam in Tray 2

163

Jams in the top cover

163

Jam in paper path

167

Multiple jams in paper path

168

Media-handling problems

171

Printer feeds multiple sheets

171

Printer feeds incorrect page size

171

Printer pulls from incorrect tray

172

Media does not feed automatically

172

Media does not feed from input Tray 2

172

Transparencies or glossy paper will not feed

173

Envelopes jam or will not feed in the printer

174

Output is curled or wrinkled

174

Printer response problems

175

No display message

175

Printer is on, but nothing prints

175

Printer is on, but is not receiving data

176

Unable to select the printer from the computer

176

Printer control panel problems

178

Control panel settings work incorrectly

178

Incorrect printer output

179

Incorrect fonts are printed

179

Unable to print all characters in a symbol set

179

Drifting text between printouts

179

viii

ENWW

Page 10
Image 10
Compaq LaserJet 4610n manual Problem solving, Viii