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Compaq LaserJet 4610n manual Enww

Models: LaserJet 4610n

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6. Open the fuser cover and remove any media that is crumpled in the fuser.

NOTE	If the media tears, make sure that all media fragments are removed from the paper path
	before resuming printing. Do not reach into the fuser until it has cooled.
	7. Firmly press down on the two green handles on either side of the fuser to re-engage the
	fuser rollers.

8. Close the transfer unit and front cover.

9. Close the top cover.

166 Chapter 8 Problem solving

ENWW

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Compaq LaserJet 4610n manual Enww

Contents

Use Page User Guide Copyright and License HP customer care Online servicesHP service agreements HP support and information for Macintosh computersEnww Table of contents O Configuration Managing the printer ViiProblem solving ViiiAppendix B Supplies and accessories Glossary Index Printer basics Setting up the printer Quick access to printer informationUser guide links Where to look for more information World Wide Web linksCD-ROM User Guide Using the printerAccessory and Consumable Installation Guides Online HelpPrinter configurations HP Color LaserJet 4610n Part number Q7732APrinter features FeaturesConnectivity Front view shown with 2 x 500-sheet input tray Walk aroundBack view Update Now Software featuresDriver Autoconfiguration Printer softwarePCL HP Driver PreconfigurationPrinter drivers PPDSelect the right printer driver for your needs Accessing the printer driversAdditional drivers Printer driver HelpMenus PPDs Installing the printing system softwareSoftware for Macintosh computers HP LaserJet UtilityInstalling Windows printing system software for networks To install the printing system softwareInstalling Macintosh printing system software for networks To install printer drivers from Mac OS 10.1 and later To install printer drivers from Mac OSOn the Printing menu, click Set Default Printer PostScript Printer Description PPD filesClick Add Printer For Mac OS To install the software for Windows 2000 or Windows XPNext to USB Printer Selection, click Change Software for networks Uninstalling the softwareHP Web Jetadmin To remove software from Windows operating systemsWindows Network administratorUtilities Macintosh OSTray Dimensions Weight or thickness Capacity Print media specificationsSupported media weights and sizes Tray 1 media sizesWeight or thickness Capacity Tray DimensionsTray 2 media sizes1 Enww Control panel Display IntroductionControl panel buttons and lights Printer display Control panel buttons Button name FunctionIndicator Interpreting control panel indicator lightsControl panel indicator lights Off FlashingControl panel menus Getting started basicsRetrieve job menu Menu hierarchyTo enter the menus Information menuPaper Handling Tray 1 Size Tray 1 Type Configure device menuPaper handling menu Tray N SizeDiagnostics menu See Diagnostics menu for more informationRetrieve job menu Menu item DescriptionInformation menu Supplies StatusPaper handling menu Menu item Value DescriptionMenu item Values Configure device menuPrinting menu 32000Courier Font Regular Dark Wide A4 YES Print PS Errors OFF Enww Print quality menu PCL Append CR to LF Suppress Blank PagesSET Registration Print Test Source Adjust Tray N 100 Sets the limit for the maximum System setup menuMenu item Values Description MemoryJOB Held Timeout OFF Hour Hours DAY Week Show Address Auto COLOR/BLACK MIX Auto Mostly Color Pages Mostly BlackEnww Enww Timeout Seconds JAM Recovery Auto OFF LanguageMenu Parallel Input High Speed Advanced Functions Resets menuNone Diagnostics menu Paper Path Sensor TestPaper Path Test menu Selecting Print TestUse this item to print a color Job storage limit Changing printer control panel configuration settingsJob held timeout To set the job storage limitColor/black mix To set the job held timeoutShow address To show the IP addressTo set the color/black mix Tray behavior optionsTo set the printer to use requested tray To set the printer default for PS Defer Media PowerSave TimeTo set manually feed prompt To disable/enable PowerSave To set PowerSave TimePersonality To set the personality Clearable warningsAuto continue To set the clearable warningsTo set the auto continue Supplies lowColor supply out To set supplies low reportingTo set jam recovery response Jam recoveryTo set color supply out response Language To select languageUsing the printer control panel in shared environments Configuration Network configuration Parallel configuration Parallel port connectionUSB configuration USB connectionAvailable enhanced I/O interfaces Enhanced I/O configurationHP Jetdirect print server NetWare networksAppleTalk networks UNIX/Linux networksBluetooth Wireless printingIeee 802.11b standard Enww Printing tasks Source Print setting prioritiesControlling print jobs Type and SizeControlling print jobs Media to avoid Selecting print mediaPaper that can damage the printer Selecting print media Configuring trays when the printer gives a prompt Configuring input traysTo configure a tray when loading paper Configuring the paper size To configure a tray to match print job settingsConfiguring trays using the Paper Handling menu Configuring the paper typeConfiguring Tray 2 for a custom paper size To set a custom size in TrayPrinting from Tray 1 multipurpose tray Loading TrayPrinting envelopes from Tray To load envelopes into Tray Printing envelopes Printing from TrayLoading detectable standard-sized media into Tray Address type Left margin Top marginStandard position Loading undetectable standard-sized media into Tray Doing so can cause paper jams Enww Loading custom-sized media into Tray Configure a tray to match print job settings Transparencies Printing on special mediaGlossy paper Labels Colored paperEnvelopes Heavy paperHP LaserJet Tough paper Paper type Paper weightPreprinted forms and letterhead Recycled paper Manual two-sided duplex printing Printing booklets Manual two-sided printingTo manually print on two sides duplex Printing a blank back cover Special printing situationsPrinting a different first Printing on custom-size mediaStopping a print request To stop the current print job from the printer control panelJob storage features Storing a print jobPrinting stored jobs Proofing and holding a jobDeleting stored jobs Private jobs Printing a private jobMopier mode Deleting a private jobManaging memory Enww Managing the printer Printer information pages ConfigurationMenu map Supplies status Press to select Print ConfigurationUsage Print RGB samples DemoPrint Cmyk samples PCL or PS font listEvent log Enww Color 105Paper selection Using colorHP ImageREt Color optionsPrinting in four colors Cmyk SRGBCmyk ink set emulation PostScript only Print in Grayscale Automatic or manual color adjustmentManaging printer color options Manual color optionsEdge Control RGB ColorMatching colors Pantone color matching Sample book color matchingPrinting color samples Color emulation of the HP color LaserJet 4550 printerEnww Maintenance 113HP print cartridges Print cartridge authenticationManaging print cartridges Non-HP print cartridgesPrint cartridge storage Using the printer control panelUsing HP Web Jetadmin Print cartridge life expectancyChanging print cartridges To replace the print cartridgeChanging print cartridges Enww Color Cartridge Locating supplies Supply replacement guidelinesReplacing supplies Making room around the printer for replacing suppliesApproximate replacement intervals for supplies Supplies replacement clearance diagramConfiguring alerts Software Information locationProblem solving 123Problem solving Basic troubleshooting checklist Factors affecting printer performance Paper path test Troubleshooting information pagesRegistration Event log Control panel message types Error messagesCritical error messages Status messagesControl panel messages Control panel messages13.XX.YY JAM in Paper Path 13.XX.YY JAM in TrayBuffer Overflow To continue press Description Parallel I/OBuffer Overflow For help press Serial I/OLoad Tray Type Size Printer ErrorXxxx Control panel message 50.X Fuser Error For help press 51.2Y Turn off then on DescriptionXX Printer Error CPU Control panel message 59.XY Storage Full 8X.YYYY EIO X ErrorMenus Locked Chosen Personality not Available Card Slot X notFunctional Data ReceivedFlash Device Failure Detectable Size in TrayDetectable Size Flash File Operation FailedInsert or Close Incorrect Color CartridgeIncorrect Supplies TrayInstall Supplies Install Color CartridgeInsufficient Memory To Load FONTS/DATA Load Tray XX Type Size Move tray switch to CustomRecommend move tray switch to STANDARD. Then close tray To use another tray press DescriptionStop KEY Do not Power OFFManually Feed Output Stack NON HP Supply DetectedOrder Fuser KIT Less than XXX Pages NON HP Supply USEOrder Color Cartridge Order SuppliesDemo ConfigurationOrder Transfer KIT Less than XXX Pages File DirectoryMenu MAP Font ListRegistration Remove at least one print cartridge To exit press Stop KEY Remove ALL Print CartridgesTo exit press Stop KEY Description Recommended action Replace Color CartridgeControl panel message Description To continue press Description Using black only Replace SuppliesTo select Reset Supplies Replace Transfer KITTo continue press Description Control panel message Replace Transfer KIT For help press Resend upgrade Resetting Kit CountSetting saved Replace Transfer KIT To continue press DescriptionTray X Empty Type Size Size Mismatch Tray XX=SIZETray X Open Tray XX SIZE= Size Custom Tray XX SIZE= SizeType Mismatch Tray XX=TYPE USE Tray XX Type SizePaper jams Paper jam recoveryPaper jam locations To disable paper jam recovery Common causes of paper jams SolutionCause Cause Solution Clearing jams Jam in TrayJams in the top cover To clear a jam in the top cover area Enww Enww Jam in paper path Multiple jams in paper path Enww Enww Printer feeds multiple sheets Media-handling problemsPrinter feeds incorrect page size Media does not feed automatically Printer pulls from incorrect trayMedia does not feed from input Tray Transparencies or glossy paper will not feed Envelopes jam or will not feed in the printer Output is curled or wrinkledPrinter is on, but nothing prints Printer response problemsNo display message Replace Color Cartridge appears on the printer displayPrinter is on, but is not receiving data Unable to select the printer from the computerPress Stop to return the printer to the Ready state Printer control panel problems Control panel settings work incorrectlyIncorrect fonts are printed Unable to print all characters in a symbol setIncorrect printer output Drifting text between printoutsGuidelines for printing with different fonts Partial printoutUnable to select a font from the software Software application problemsUnable to change system selections through software Unable to select colors from the softwareIncorrect shade Color printing problemsPrinting black instead of color Missing colorInconsistent colors after installing a print cartridge Printed colors do not match screen colorsPrint quality problems associated with media Print quality troubleshootingOverhead transparency defects Print quality problems associated with jams Print quality problems associated with the environmentPrint quality troubleshooting pages Calibrating the printer Print quality troubleshooting toolPrint quality defect chart Press to select Quick Calibrate NOWMisaligned colors Horizontal lines or streaksVertical lines Repetitive defectsColor fade in one color Color fade in all colorsFingerprints and media dents Loose tonerSmeared toner White areas dropouts onMedia damage wrinkles, curl, creases, tears Specks or stray tonerSkewed, stretched, or off-center Enww Print server cards Printing a configurationWorking with memory Printer memoryInstalling memory To install DDR memory DIMMsInstalling memory Correct type of Dimm To install a flash firmware card Card will be lost 2P128SE0376 76* E0376* 28SE03 2P128S *2P1 To enable memory for Windows 2000 and XP Enabling memoryInstalling an HP Jetdirect external print server Enww Supplies and accessories 203Supplies, accessories, and part numbers Supplies and accessoriesPart Part number Type/size Supplies and accessories Supplies, accessories, and part numbers Service and Support Hewlett-Packard limited warranty statementAppendix C Service and Support Print Cartridge Limited Warranty Statement Fuser and Transfer unit Limited Warranty Statement Priority on-site service HP maintenance agreementsOn-site service agreements Next-day on-site serviceEnww Product Height Depth Width Weight Printer specificationsPhysical dimensions 213Electrical specifications Power consumption average, in wattsAcoustic emissions Sound Power Level Declared Per ISOSPL Bystander Position Declared Per ISO Environmental specifications Specification RecommendedRegulatory information FCC regulationsEnvironmental product stewardship program Material Safety Data Sheet Msds For more information Material restrictionsEnww Declaration of Conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety EMI statement Korea Vcci statement JapanLaser Statement for Finland Luokan 1 laserlaite Klass 1 Laser ApparatEnww Bootp GlossaryIPX/SPX PJL ROM Symbols/Numerics 2-sided printing Accessories IndexEnww Warranty Enww Page Q7732-90902