Compaq LaserJet 4610n manual Printer response problems, No display message

Printer response problems

No display message

Cause

The printer’s on/off button is in the standby position.

The printer’s memory DIMMs are defective or installed incorrectly.

The power cord is not firmly plugged into both the printer and the power receptacle.

The line voltage is incorrect for the printer power configuration.

Solution

Verify that the printer is on. Fans may run while the printer is in standby mode (off).

Verify that the printer’s memory DIMMs are correctly installed and are not defective.

Turn off the printer and then disconnect and reconnect the power cord. Turn the printer back on.

Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer.

The power cord is damaged or excessively worn.

The power source receptacle is not working correctly.

Replace the power cord.

Connect the printer to a different power receptacle.

Printer is on, but nothing prints

Cause

The printer’s Ready indicator light is not lit.

The top cover is not closed properly. The Data indicator light is flashing.

REPLACE <COLOR> CARTRIDGE appears on the printer display.

A printer message other than Ready appears on the printer control panel.

The parallel port may have a DOS timeout error.

Solution

Press STOP to return the printer to the Ready state.

Close the top cover firmly.

The printer is probably still receiving data. Wait for the Data indicator to stop flashing.

Replace the print cartridge specified on the printer display.

See Control panel messages.

Add a MODE command to the AUTOEXEC.BAT file. See the DOS manual for additional information.

The PS (PostScript Emulation) personality is not selected.

The correct driver is not selected in the software application or printer driver.

Select PS or AUTO for the printer language. For more information, see Changing printer control panel configuration settings.

Select the driver for PostScript Emulation for this printer in the software application or printer driver. For more information about how to access the printer drivers, see Accessing the printer drivers.

The printer is not properly configured.

See Changing printer control panel configuration settings.

ENWW Printer response problems 175