Compaq LaserJet 4610n manual Transparencies or glossy paper will not feed

Media does not feed from input Tray 2 (continued)

Cause

The correct size media is not loaded.

The input tray is empty.

The correct media type for the input tray is not selected in the printer control panel.

Media from a previous jam has not been completely removed.

The media size is not configured correctly for the input tray.

Solution

Load the correct size media. Load media in the input tray.

From the printer control panel, select the correct media type for the input tray.

Open the printer and remove any media in the paper path. Closely inspect the fuser area for jams. See Paper jams.

Print a configuration page or use the control panel to determine the media size for which the tray is configured.

The guides in the tray are not against the paper.

The custom/standard switch in the tray is not in the correct position.

Verify that the guides are touching the paper.

Verify that the switch is in the correct position for the media size.

Transparencies or glossy paper will not feed

Cause

The correct media type is not specified in the software or printer driver.

The input tray is overfilled.

Solution

Verify that the correct media type is selected in the software or printer driver.

Remove excess media from the input tray. Do not load more than 200 sheets of glossy paper or glossy film, or more than 100 transparencies in Tray 2. Do not exceed the maximum stack height for Tray 1.

Media in another input tray is the same size as the transparencies, and the printer is defaulting to the other tray.

Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the media type loaded. For more information about how to access the printer drivers, see Accessing the printer drivers.

The tray containing the transparencies or glossy paper is not configured correctly for type.

Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the media type loaded. See Configuring input trays. For more information about how to access the printer drivers, see Accessing the printer drivers.

Transparencies or glossy paper may not meet supported media specifications.

Use only media that meets the HP media specifications for this printer. See Supported media weights and sizes.

ENWW Media-handling problems 173