Compaq LaserJet 4610n manual Printer pulls from incorrect tray, Media does not feed automatically

Printer feeds incorrect page size (continued)

Cause

The Custom/Standard switch in the tray is not in the correct position.

Solution

Verify that the switch is in the correct position for the media size.

Printer pulls from incorrect tray

Cause	Solution
You are using a driver for a different printer. For	Use a driver for this printer.
more information about how to access the printer
drivers, see Accessing the printer drivers.

The specified tray is empty.

Tray behavior for the requested tray is set to FIRST in the system setup submenu of the configure device menu.

Load media in the specified tray. Change the setting to EXCLUSIVELY.

The media size is not configured correctly for the input tray.

The guides in the tray are not against the paper.

The Custom/Standard switch in the tray is not in the correct position.

Print a configuration page or use the control panel to determine the media size for which the tray is configured.

Verify that the guides are touching the paper.

Verify that the switch is in the correct position for the media size.

Media does not feed automatically

Cause

Manual feed is selected in the software application.

The correct size media is not loaded. The input tray is empty.

Media from a previous jam has not been completely removed.

The media size is not configured correctly for the input tray.

The guides in the tray are not against the paper.

The custom/standard switch in the tray is not in the correct position.

Solution

Load Tray 1 with media, or, if the media is loaded, press .

Load the correct size media. Load media into the input tray.

Open the printer and remove any media in the paper path. Closely inspect the fuser area for jams. See Paper jams.

Print a configuration page or use the control panel to determine the media size for which the tray is configured.

Verify that the rear and width media guides are touching the paper.

Verify that the switch is in the correct position for the media size.

Media does not feed from input Tray 2

Cause

Manual feed is selected in the software application.

Solution

Load Tray 1 with media, or, if the media is loaded, press .

172 Chapter 8 Problem solving ENWW