Compaq LaserJet 4610n manual Printer is on, but is not receiving data

Printer is on, but nothing prints (continued)

Cause

The computer port is not configured or is not working properly.

The printer has not been correctly named for the network or for a Macintosh computer.

Solution

Run another peripheral connected to this port to verify that the port is working properly.

Use the appropriate utility to name the printer on the network. For Macintosh OS 9.x computers, select the printer from within the Chooser. For Macintosh OS X.1 and later, open the Print Center Application, select the connection type, and then select the printer.

Printer is on, but is not receiving data

Cause

The printer’s Ready indicator light is not lit.

The top cover is not closed properly.

A printer message other than Ready appears on the printer control panel.

The interface cable is not correct for this configuration.

The interface cable is not securely connected to both the printer and the computer.

The printer is not configured correctly.

The interface configurations on the printer’s configuration page do not match the configurations on the host computer.

The computer is not working properly.

Solution

Press STOP to return the printer to the Ready state.

Close the top cover firmly.

See Control panel messages.

Select the correct interface cable for your configuration. See Parallel configuration, Enhanced I/O configuration, or USB configuration.

Disconnect and reconnect the interface cable.

See Changing printer control panel configuration settings for configuration information.

Configure the printer to match the computer configuration.

Try using an application that you know works properly to check the computer, or, in DOS, type Dir>Prn at the DOS prompt.

The computer port that the printer is connected to is not configured or is not working properly.

The printer has not been correctly named for the network or Macintosh computer.

Run another peripheral connected to this port to verify that the port is working properly.

Use the appropriate utility to name the printer on the network. For Macintosh OS 9.x computers, select the printer from within the Chooser. For Macintosh OS X.1 and later, open the Print Center Application, select the connection type, and select the printer.

Unable to select the printer from the computer

Cause

If you are using a switch box, the printer may not be selected for the computer.

Solution

Select the correct printer through the switch box.

176 Chapter 8 Problem solving ENWW