Adding Support Information, 110 | Dell Command Line Interface

Adding Support Information

Support refers to technical assistance that the system user can seek when the user desires guidance on the proper use of a system to perform tasks. Table 5-9 shows the valid parameters for adding support information.

Table 5-9. omconfig system assetinfo info=support

Command	Command	Command name=value pair 1 name=value pair 2 Use
level 1	level 2	level 3

omconfig

system

assetinfo

info=support

automaticfix=	Name of any application used to fix a
<programname>	problem automatically.
helpdesk=	The help desk name or contact
<text>	information such as a phone number,
	e-mail address, or web site address.
outsourced=true	Whether an external business entity
false	provides technical support or the system
	owner's employees provide technical
	support.
type=network	Whether support is for network attached
storage	devices or for storage devices.

Example Command for Adding Support Information

To provide a value for a support parameter, type a command of the form: omconfig system assetinfo info=support <name=value pair 2>. For example, type:

omconfig system assetinfo info=support outsourced=true

The following message appears:

Asset information set successfully.

You can enter more than one omconfig system assetinfo command at the same time, as long as all of the parameters for name=value pair 2 belong to the same name=value pair 1. For an example, see "Example Commands for Adding Acquisition Information."

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omconfig system assetinfo: Editing Cost of Ownership Values

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Dell Command Line Interface manual Example Command for Adding Support Information, 110

Contents

Command Line Interface Users Guide W . d e l l . c o m s u p p o r t . d e l l . c o m December Contents Omreport chassis nics Omreport chassis ports Omreport chassis fru Omreport chassis infoOmreport chassis leds Omreport chassis temps Omreport chassis volts 101 User Level Required for Adding Asset Information 101 Example Command for Adding Maintenance Information 106 Example Commands for Adding Depreciation Information 103Example Command for Adding Lease Information 105 Example Command for Adding Outsource Information 107 121 117119 123 133 131132 135 Omconfig Reconfiguring Virtual Disks 166 Omconfig Reset Controller Configuration 149Omconfig Set Check Consistency Rate 155 148 Omconfig Cancel Rebuild Physical Disk 174 Omconfig Prepare to Remove Physical Disk 170Omconfig Unassign Global Hot Spare 173 168 Selecting a Format for Your CLI Command Output 189 187 Contents Whats New for Version Introduction Omconfig Omhelp Omreport Using CLI Commands from Windows Command PromptsPrimary CLI Commands Instrumentation Service Controller Components CLI Error Checking and Error MessagesWorking With CLI Command Results Glossary Success Messages Failure Messages Command Syntax Overview Scripting and Comparing With the CLI An example of nine name=value pairs Example Help Commands About Preferences Chassis System Different Levels of Help for a Command Optional Parameters Info Value Omreport Command Summary Conventions for Parameter Tables Server Administrator program Omreport Command Level 1, Level 2, and LevelCommand User Level Privilege Required Omreport About Date last updated Connector type, and maximum speed Command User Level Privilege Required FrontpanelSystem, are enabled or disabled Pwrsupplies Shows properties of power supplies Remoteaccess Failure state Command User Level Privilege Required AlertactionRecovery Alertlog Help With the omreport Command Omreport about Omreport chassis Omreport chassis CommandsOmreport chassis acswitch Omreport chassis batteries Omreport chassis biosOmreport chassis biossetup Console Redirection After Boot Bios Setup Parameters Description BezelReboot is enabled or disabled Or disabled Omreport chassis bmc Bios Setup Parameters Description RAID Channel aRAID mode, or is disabled RAID device or a Scsi device Omreport chassis fancontrol Omreport chassis currentsOmreport chassis fans Omreport chassis fru Omreport chassis firmwareOmreport chassis frontpanel Omreport chassis info Omreport chassis intrusion 8RLNB1S Omreport chassis leds Omreport chassis memory Omreport chassis nics Omreport chassis ports Omreport chassis processors Capabilities and Cache Properties for a Specific Processor Fields Reported for Each Cache on a Particular Processor Omreport chassis remoteaccess Omreport chassis pwrsupplies Network LAN connection Omreport chassis slotsOmreport chassis temps Omreport chassis volts Omreport system CommandsCommands for Viewing Logs Omreport system Components and Events for Which You Can View Alert Actions Omreport system alertactionESM Log Overall Health Status Omreport system assetinfo Omreport system eventsPage Omreport system pedestinations Example Command for Event TypeOmreport system operatingsystem Destination Omreport system shutdown Omreport system recoveryOmreport system platformevents Omreport system summary Example Command Output Processor Memory Array Name Version Network Interface CardName Product ID Omreport system thrmshutdown Omreport system versionPage Page Omconfig Command Summary Cdvformat Administrator or notDepreciation, lease, maintenance, service Reported in custom delimited format cdv By default or by value Enables and disables platform events filterOptions when shutting down the system Default or by value Help With the omconfig Command Omconfig about Omconfig chassis Omconfig chassis biossetup Attribute=extserial Setting=com1 com2 rad Onpxenic1 PXE is enabled on NICOnpxenic2 PXE is enabled on NIC Rad Maps external serial connector to remote Disable Disables the intrusion check during Attribute=intrusion Setting=enable disableBoot. If the system also has bezel intrusion Attribute=nic2 Setting=enabled disabled Scsi device On Enable this deviceOff Disable this device Raid Sets the onboard Sata controller to RAID On Enables the user-accessible USB ports Attribute=usbb Setting=enabled Omconfig chassis bmcFor configuring the USB ports Enabledwithbios disabled Boot, without Bios support 5 millisecond intervals InstalledConfiguration protocol Charsendthreshold=number Between them AdministratorOption to share the BMC management traffic Be accepted on a LAN channel to User 115200 Second Supported on PowerEdge x9xx systemsSystems that have a Drac 5 installed Per second Omconfig chassis bmc Name=value pair To Operator Channel, to AdministratorSystems Command Ready to accept another commandCharacter sequence that indicates when its Lineediting=enabled disabled Channel Serial Port channelPort channel Config= Config=user Id=user id Guest testalert custom none Accessvirtualmedia= true false Omconfig chassis currentsAccessconsoleredir= true false Valid Parameters for Current Warning Thresholds Valid Parameters for Fan Warning Thresholds Omconfig chassis fansDefault Minimum and Maximum Warning Thresholds Specify a Value for Minimum and Maximum Warning Thresholds Omconfig chassis fancontrol Omconfig chassis frontpanel Tag=text Omconfig chassis infoOmconfig chassis info Name=value pair Description Index=n Cannot exceed 10 characters Led=fault Severity=warning critical Omconfig chassis ledsOmconfig chassis memorymode When a critical event occurs Omconfig chassis remoteaccess Main system chassis Characters or greater has been accepted Packet that contains this numberCharacters as soon as this number From the baseboard serial controller into That can be accepted on a LAN channel To AdministratorStatic Static if the IP address of the BMC Subnet=Subnet Subnet Sets a subnet mask if you have To send Sets connection speed to 9600 bits115200 Per second To User 12. omconfig chassis remoteaccess Name=value pairModem Channel, to Operator 115200That can be accepted on a serial over LAN When the BMC writes a new line to Enabled Directs the BMC to output aAnother command Input buffer is ready to accept For the Serial Port channel Access privileges of a User forNot have access privileges for Dracusergroup=none Does not enable Access privileges of an Operator forLanaccesslevel=user User with an ID has For the LAN channel Configuration of users Omconfig chassis tempsValid Parameters for Temperature Warning Thresholds Accessconsoleredir= true Valid Parameters for Voltage Warning Thresholds Omconfig chassis voltsSpecify a Value for Minimum and Maximum Warning Thresholds Omconfig preferences dirservice Omconfig preferencesOmconfig preferences cdvformat Present, you can only login to the local machine accounts Omconfig preferences snmpServer Administrator, it is omsa Omconfig preferences useraccess Syntax for Setting Alert Actions Omconfig systemOmconfig system alertaction Administrators Available Alert Actions Components and Events for Which You Can Set Alert Actions Example Set Alert Action Commands False Disables an individual platform event filter Commands for Clearing LogsOmconfig system pedestinations Has been set Omconfig system platformevents That the power supply is absent Event=powerwarnEvent=powerabsent Event=powerfail Source Type Severity Index Omconfig system eventsType=battery Configures events for battery Type=all Omconfig system webserver Example Recovery Commands Omconfig system recoveryOmconfig system shutdown Omconfig system thrmshutdown Example Shutdown Commands Example Thermal Shutdown Commands Omconfig system thrmshutdown severity=disabled 100 Adding Acquisition Information Omconfig System Asset Info OverviewOmconfig system assetinfo info=acquisition User Level Required for Adding Asset Information Example Commands for Adding Acquisition Information 102 103 Example Commands for Adding Depreciation InformationAdding Depreciation Information Omconfig system assetinfo info=extwarranty Adding Extended Warranty InformationExample Command for Adding Extended Warranty Information Extended warranty service 105 Example Command for Adding Lease InformationAdding Lease Information Omconfig system assetinfo info=maintenance Adding Maintenance InformationExample Command for Adding Maintenance Information 106 107 Example Command for Adding Outsource InformationAdding Outsource Information 108 Example Command for Adding Owner InformationAdding Owner Information 109 Adding Service Contract InformationExample Command for Adding Service Information 110 Example Command for Adding Support InformationAdding Support Information Command Name=value name=value pair Example Command for Adding System Information10. omconfig system assetinfo info=system Command Adding System Information 112 Adding Warranty InformationExample Command for Adding Warranty Information Omreport rac Command Summary 113 114 Help With the omreport rac CommandOmreport rac authentication Omreport rac dialoutusers Example Command for omreport rac authenticationOmreport rac dialinusers 115 Omreport rac remote Omreport rac networkOmreport rac modem Omreport rac snmptraps Omreport rac viewcertificate 117 118 Omconfig rac Command Summary 119 Omconfig rac Managing the Remote Access Controller 120 Local Operating System Authentication Help With the omconfig rac CommandOmconfig rac authentication 121 122 Omconfig rac dialinusersExample Command for omconfig rac authentication 123 Omconfig rac dialoutusersExample Commands Omconfig rac generatecert 124 Omconfig rac modem 125 126 127 Omconfig rac networkExample Command Omconfig rac snmptraps 128 129 Omconfig rac remoteOmconfig rac rmdialinuser User name is specified, an index must be specified Omconfig rac rmdialoutuser 130 131 Omconfig rac rmsnmptrapOmconfig rac rmuser Specified, an index must be specified Omconfig rac users Omconfig rac resetOmconfig rac uploadcert 132 133 134 CLI Command Syntax 135 136 137 User Privileges for omreport storage and omconfig storageOmreport Command 138 Omreport Storage HelpOmreport Controller Status Omreport Global Information Smart Thermal Shutdown Status Omreport Battery StatusOmreport Connector Status 139 140 Omreport Temperature Probe StatusOmreport Enclosure Status Omreport Fan Status 141 142 Omreport Power Supply StatusOmreport EMM Status Omreport Physical Disk Status 13. omreport Physical Disk CommandsPdisk=connectorID targetID ConnectorID enclosureID slotID 143 Omreport Virtual Disk Status Omconfig Global CommandsOmconfig Global Enable Smart Thermal Shutdown Complete Syntax Example Syntax Omconfig Global Disable Smart Thermal ShutdownOmconfig Global Rescan Controller 145 Omconfig Controller Commands 146 Omconfig Rescan Controller 147 Omconfig Quiet Controller Alarm Omconfig Enable Controller AlarmOmconfig Disable Controller Alarm 148 149 Omconfig Test Controller AlarmOmconfig Reset Controller Configuration 150 Omconfig Create Virtual DiskPdisk=connectortargetID Size=number max min Parameter Required Controller=id Parameter RequiredRaid=c r0 r1 r1c r5 r10 r50 Parameter Required 151 Readpolicy=ra nra ara rc nrc Parameter Optional PDISKID=connectorenclosureIDportID connectortargetIDCachepolicy=d c Parameter Optional 152 Spanlength=n Parameter Required for RAID Writepolicy=wb wt wc nwc Parameter OptionalName=string Parameter Optional 153 Read-ahead Write-through caching Cache I/O Omconfig Set Controller Rebuild RateOmconfig Set Background Initialization Rate 154 Omconfig Export the Controller Log Omconfig Set Reconstruct RateOmconfig Set Check Consistency Rate 155 156 Omconfig Import Foreign ConfigurationOmconfig Import/Recover Foreign Configuration Omconfig Start Patrol Read Omconfig Clear Foreign ConfigurationOmconfig Set Patrol Read Mode 157 158 Omconfig Virtual Disk CommandsOmconfig Stop Patrol Read 159 Omconfig Blink Virtual DiskOmconfig Unblink Virtual Disk Omconfig Fast Initialize Virtual Disk Omconfig Initialize Virtual DiskOmconfig Cancel Initialize Virtual Disk 160 161 Omconfig Slow Initialize Virtualize DiskOmconfig Cancel Background Initialize Omconfig Unmirror Omconfig Restore Dead SegmentsOmconfig Split Mirror 162 Example for SCSI, SATA, and ATA Controllers Omconfig Assign Dedicated Hot Spare163 Example for SAS Controllers 164 Omconfig Unassign Dedicated Hot SpareOmconfig Check Consistency Omconfig Resume Check Consistency Omconfig Cancel Check ConsistencyOmconfig Pause Check Consistency 165 Omconfig Reconfiguring Virtual Disks Omconfig Delete Virtual DiskOmconfig Format Virtual Disk 166 167 Omconfig Change Virtual Disk PolicyOmconfig Rename Virtual Disk 168 Omconfig Physical Disk CommandsOmconfig Blink Physical Disk Omconfig Unblink Physical Disk 169 170 Omconfig Prepare to Remove Physical DiskOmconfig Initialize Physical Disk Omconfig Offline Physical Disk 171 172 Omconfig Online Physical DiskOmconfig Assign Global Hot Spare Omconfig Unassign Global Hot Spare 173 174 Omconfig Rebuild Physical DiskOmconfig Cancel Rebuild Physical Disk 175 Omconfig Remove Dead SegmentsOmconfig Clear Physical Disk Omconfig Cancel Clear Physical Disk 176 Omconfig Start Battery Learn Cycle Omconfig Battery CommandsOmconfig Recondition Battery 177 Omconfig Rescan Connector Omconfig Connector CommandsOmconfig Delay Battery Learn Cycle 178 Omconfig Enclosure Commands 179 180 Omconfig Enable Enclosure AlarmOmconfig Disable Enclosure Alarm Omconfig Set Enclosure Asset Tag Omconfig Enable Smart Thermal ShutdownOmconfig Disable Smart Thermal Shutdown Omconfig Set Enclosure Asset Name Omconfig Set Temperature Probe Thresholds 182 183 Omconfig Reset Temperature Probe ThresholdsOmconfig Set All Temperature Probe Thresholds 184 Omconfig Reset All Temperature Probe ThresholdsOmconfig Blink 185 186 Writing Command Output to a File Output Options for Command ResultsControlling Command Output Display Working With CLI Command Results Save Command Results to a File That Can Be Overwritten 188 189 Selecting a Format for Your CLI Command OutputAppend Command Results to an Existing File List lst 190 Example output displays as follows 191 192 Ascii ADBAGP Asic BMC BiosBGA BTU CIM CdramCD-ROM Cimom CRC COOCPU CSR DIN DhcpDimm DIP ECP DTEECC EDO Feprom FATFCC Fpbga HMA GUIHIP Hpfs IPX IHVIpmi IRQ Ldap LANLCC LIF MIB MBRMCA Midi NIF NdisNIC NIS Perc PCIPcmcia PGA RAC PXEQFP RAID Rimm RFIRGB ROM Sgram SmbiosSEC Simd Svga Uart TqfpTSR UDP VAC UTPUuid Vcci Vram VlsiVlvesa VRM ZIF XMMXMS ZIP 214 215 Index CLI 216 217 218 219 220 221 222 223 224 225 226