NAll ties and user settings are lost when the ISM restarts, and the unit reverts to factory defaults.

Updating Firmware — To update the ISM 824 firmware using the configuration utility, do the following:

1.

Click on Update Firmware.... The utility window minimizes, and a new

 

window (Extron Firmware Loader) appears.

2.

Check or edit the settings in the Port Configuration boxes on the RS-232 tab.

 

Alternatively check or edit the boxes on the TCP/IP tab (see figure 5-14).

 

On the TCP/IP page, enter a password if needed. Click OK. The Firmware

 

Loader attempts to connect to the device.

Figure 5-14 — Firmware Loader RS-232 and TCP/IP port configuration windows

NIf the Set Defaults button is clicked, all values in the boxes are cleared and set back to factory defaults.

If the connected device is not supported, or the connection settings are not correct, an error message appears, and no firmware can be uploaded to the device.

3. When the device is detected a window opens showing the current device information (model part number and firmware version). Click on Browse to locate the firmware update to be loaded. This opens a search window. Search and locate the file to be uploaded (firmware files have the extension .s19), select the file and click Open. The file name appears in the Firmware Loader box (see Fig 5-15)

NThe Loader auto detects the serial comm port baud rate and displays it in the window.

Figure 5-15 — Firmware Loader window with selected firmware file

4. Click Upload. The Firmware Loader commences uploading the file to the device, and the Firmware Loader window indicate uploading is occurring. The ISM also displays the process on its LCD panel.

NWhen uploading via an RS-232/RS-422 connection, an advisory window opens. Click OK or Cancel as appropriate.

ISM 824 Integration Scaling Multiswitcher • ISM 824 Multiswitcher Software 5-11

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Extron electronic ISM 824 manual Window Extron Firmware Loader appears, Firmware Loader window with selected firmware file