In the event that you have problems with the Model 24SII DES, BayTech has a staff of applications engineers on duty to assist you from 7 am to 6 pm (CST or CDT), Monday through Friday.
When you call BayTech Tech Support, please have the following information available to help the applications engineers answer your questions more accurately and more quickly:
1.Identify which modules you are using and have the serial number (located on the back of the unit) handy.
2.Identify what computers, printers or other peripherals you have connected to Model 24SII DES.
3.Identify any special equipment you are using (for example,
4.Identify what cables you are using, what the lengths of the cables are, and who sold you the cables.
5.Identify any special options you may have ordered with your Model 24SII DES.
6.Identify the software packages you are using.
7.If possible, have a
Always call BayTech before dismantling your equipment or before returning the Model 24SII DES to BayTech for repair.
Bay Technical Associates, Inc.
P.O. Box 387, 200 N. Second Street
Bay Saint Louis, Mississippi
Fax:
Web Site: baytechdcd.com
