PROBLEM

SYMPTOM

CAUSE

SOLUTION

 

 

 

 

 

 

 

check pin 20 of peripheral to pin 5 of

 

 

 

 

 

 

 

 

Model 24SII DES and/or pin 11 on

 

 

 

 

 

 

 

 

parallel ports for continuity by using an

 

 

 

 

 

 

 

 

ohm meter to check resistance from end

 

 

 

 

 

 

 

 

to end.

 

 

 

 

 

 

Parallel cable

Parallel cable should not exceed 15 feet.

 

 

 

 

 

 

length

Use shorter length or higher-quality

 

 

 

 

 

 

 

 

cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Configuration

Check baud rate, word size, stop bits

 

 

 

 

 

 

problem

and parity on serial ports. It is best to be

 

 

 

 

 

 

 

 

at 8 word size and no parity. BayTech

 

 

 

 

 

 

 

 

does not recommend a configuration of

 

 

 

 

 

 

 

 

7 word size with odd or even parity.

 

 

 

 

 

 

 

 

 

 

 

 

 

Random

 

Serial Port

In Model 24SII DES configuration mode,

 

 

 

Garbage

 

Configuration

match baud rates, word size, stop bits,

 

 

 

Characters

 

 

 

parity and handshaking with the conned

 

 

 

 

 

 

 

 

device

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable length

If serial cable, length should not exceed

 

 

 

 

 

 

 

 

150 feet. If parallel cable, length should

 

 

 

 

 

 

 

 

not exceed 15 feet.

 

 

 

 

 

 

 

 

 

 

 

Cannot select

Incorrect LEDs

 

Port selection

Port Select Code may be going out on

 

printer

illuminate when

 

 

 

wrong port; e.g. Port Select Code is

 

 

 

sending print

 

 

 

going out LPT1 and Model 24SII DES is

 

 

 

job

 

 

 

connected to COM1. Also make sure

 

 

 

 

 

 

 

 

selected port is designated as a printer

 

 

 

 

 

 

 

 

port and not as a computer port.

 

 

 

 

 

 

Improper Port

Match Port Select Code you are sending

 

 

 

 

 

 

Select

to Port Select Code specified in

 

 

 

 

 

 

Sequence

configuration mode. Check case of Port

 

 

 

 

 

 

 

 

Select Code (upper or lower). Also,

 

 

 

 

 

 

 

 

remove any spaces between Port Select

 

 

 

 

 

 

 

 

Code and port number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You are in

Switch to Port Select Mode A or enter a

 

 

 

 

 

 

Port Select

timeout value, both via configuration

 

 

 

 

 

 

Mode B with

mode.

 

 

 

 

 

 

zero (0)

 

 

 

 

 

 

 

 

timeout

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some sort of

 

Port Select

Match the Port Select Codes exactly.

 

 

 

Port Select

 

Code in

 

 

 

 

 

code prints on

 

SETUP does

 

 

 

 

 

document when

 

not match

 

 

 

￿￿￿

 

using

 

Port Select

 

 

 

 

RAMEXEC

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

configured in

 

 

 

 

 

 

 

 

Model 24SII

 

 

 

 

 

 

 

 

DES

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot select

 

 

 

You are using

Switch to Port Select Mode A in

 

Printer during

 

 

 

Port Select

configuration (port selection anytime

 

print job

 

 

 

Mode B (port

while sending) or wait for computer LED

 

 

 

 

 

 

selection at

to go out before selecting printer.

 

 

 

 

 

 

beginning of

 

 

 

 

 

 

 

 

print job only)

 

 

 

 

RAMEXEC

 

Have to reboot

 

LPTx not

 

Reroute LPTx using the following DOS

 

Page 149
Image 149
HP 24SII manual Ramexec