PROBLEM
SYMPTOM
CAUSE
SOLUTION
|
|
|
|
|
|
| check pin 20 of peripheral to pin 5 of |
| |
|
|
|
|
|
|
| Model 24SII DES and/or pin 11 on |
| |
|
|
|
|
|
|
| parallel ports for continuity by using an |
| |
|
|
|
|
|
|
| ohm meter to check resistance from end |
| |
|
|
|
|
|
|
| to end. |
| |
|
|
|
|
| Parallel cable | Parallel cable should not exceed 15 feet. |
| ||
|
|
|
|
| length | Use shorter length or |
| ||
|
|
|
|
|
|
| cable. |
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Configuration | Check baud rate, word size, stop bits |
| ||
|
|
|
|
| problem | and parity on serial ports. It is best to be |
| ||
|
|
|
|
|
|
| at 8 word size and no parity. BayTech |
| |
|
|
|
|
|
|
| does not recommend a configuration of |
| |
|
|
|
|
|
|
| 7 word size with odd or even parity. |
| |
|
|
|
|
|
|
|
|
|
|
|
| Random |
| Serial Port | In Model 24SII DES configuration mode, |
| |||
|
| Garbage |
| Configuration | match baud rates, word size, stop bits, |
| |||
|
| Characters |
|
|
| parity and handshaking with the conned |
| ||
|
|
|
|
|
|
| device |
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Cable length | If serial cable, length should not exceed |
| ||
|
|
|
|
|
|
| 150 feet. If parallel cable, length should |
| |
|
|
|
|
|
|
| not exceed 15 feet. |
| |
|
|
|
|
|
|
|
|
|
|
Cannot select | Incorrect LEDs |
| Port selection | Port Select Code may be going out on |
| ||||
printer | illuminate when |
|
|
| wrong port; e.g. Port Select Code is |
| |||
|
| sending print |
|
|
| going out LPT1 and Model 24SII DES is |
| ||
|
| job |
|
|
| connected to COM1. Also make sure |
| ||
|
|
|
|
|
|
| selected port is designated as a printer |
| |
|
|
|
|
|
|
| port and not as a computer port. |
| |
|
|
|
|
| Improper Port | Match Port Select Code you are sending |
| ||
|
|
|
|
| Select | to Port Select Code specified in |
| ||
|
|
|
|
| Sequence | configuration mode. Check case of Port |
| ||
|
|
|
|
|
|
| Select Code (upper or lower). Also, |
| |
|
|
|
|
|
|
| remove any spaces between Port Select |
| |
|
|
|
|
|
|
| Code and port number. |
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| You are in | Switch to Port Select Mode A or enter a |
| ||
|
|
|
|
| Port Select | timeout value, both via configuration |
| ||
|
|
|
|
| Mode B with | mode. |
| ||
|
|
|
|
| zero (0) |
|
|
| |
|
|
|
|
| timeout |
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| Some sort of |
| Port Select | Match the Port Select Codes exactly. |
| |||
|
| Port Select |
| Code in |
|
|
| ||
|
| code prints on |
| SETUP does |
|
|
| ||
|
| document when |
| not match |
|
|
| ||
| using |
| Port Select |
|
|
| |||
| RAMEXEC |
| Code |
|
|
| |||
|
|
|
|
|
| ||||
|
|
|
|
| configured in |
|
|
| |
|
|
|
|
| Model 24SII |
|
|
| |
|
|
|
|
| DES |
|
|
| |
|
|
|
|
|
|
|
|
|
|
Cannot select |
|
|
| You are using | Switch to Port Select Mode A in |
| |||
Printer during |
|
|
| Port Select | configuration (port selection anytime |
| |||
print job |
|
|
| Mode B (port | while sending) or wait for computer LED |
| |||
|
|
|
|
| selection at | to go out before selecting printer. |
| ||
|
|
|
|
| beginning of |
|
|
| |
|
|
|
|
| print job only) |
|
|
| |
| RAMEXEC |
| Have to reboot |
| LPTx not |
| Reroute LPTx using the following DOS |
|