PROBLEM | SYMPTOM |
| CAUSE | SOLUTION |
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| check pin 20 of peripheral to pin 5 of |
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| Model 24SII DES and/or pin 11 on |
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| parallel ports for continuity by using an |
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| ohm meter to check resistance from end |
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| to end. |
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| Parallel cable | Parallel cable should not exceed 15 feet. |
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| length | Use shorter length or |
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| cable. |
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| Configuration | Check baud rate, word size, stop bits |
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| problem | and parity on serial ports. It is best to be |
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| at 8 word size and no parity. BayTech |
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| does not recommend a configuration of |
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| 7 word size with odd or even parity. |
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| Random |
| Serial Port | In Model 24SII DES configuration mode, |
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| Garbage |
| Configuration | match baud rates, word size, stop bits, |
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| Characters |
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| parity and handshaking with the conned |
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| device |
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| Cable length | If serial cable, length should not exceed |
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| 150 feet. If parallel cable, length should |
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| not exceed 15 feet. |
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Cannot select | Incorrect LEDs |
| Port selection | Port Select Code may be going out on |
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printer | illuminate when |
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| wrong port; e.g. Port Select Code is |
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| sending print |
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| going out LPT1 and Model 24SII DES is |
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| job |
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| connected to COM1. Also make sure |
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| selected port is designated as a printer |
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| port and not as a computer port. |
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| Improper Port | Match Port Select Code you are sending |
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| Select | to Port Select Code specified in |
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| Sequence | configuration mode. Check case of Port |
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| Select Code (upper or lower). Also, |
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| remove any spaces between Port Select |
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| Code and port number. |
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| You are in | Switch to Port Select Mode A or enter a |
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| Port Select | timeout value, both via configuration |
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| Mode B with | mode. |
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| zero (0) |
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| timeout |
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| Some sort of |
| Port Select | Match the Port Select Codes exactly. |
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| Port Select |
| Code in |
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| code prints on |
| SETUP does |
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| document when |
| not match |
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| using |
| Port Select |
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| RAMEXEC |
| Code |
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| configured in |
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| Model 24SII |
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| DES |
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Cannot select |
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| You are using | Switch to Port Select Mode A in |
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Printer during |
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| Port Select | configuration (port selection anytime |
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print job |
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| Mode B (port | while sending) or wait for computer LED |
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| selection at | to go out before selecting printer. |
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| beginning of |
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| print job only) |
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| RAMEXEC |
| Have to reboot |
| LPTx not |
| Reroute LPTx using the following DOS |
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