PROBLEM

SYMPTOM

 

CAUSE

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model 24SII

 

Port Designation.

 

 

 

 

 

 

DES port

 

 

 

 

 

 

 

 

 

which is

 

 

 

 

 

 

 

 

 

configured as

 

 

 

 

 

 

 

 

 

a printer port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LPTx not

 

Reroute COM port through DOS as

 

 

 

 

 

 

rerouted to

 

follows:

 

 

 

 

 

 

COMx port for

 

MODE LPTx:=COMy (x=1, 2 or 3; y=1 or

 

 

 

 

 

 

PC serial

 

2).

 

 

 

 

 

 

communicatio

 

 

 

 

 

 

 

 

 

n

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model 24SII

 

Exit configuration mode or recycle

 

 

 

 

 

 

DES is in

 

power.

 

 

 

 

 

 

configuration

 

 

 

 

 

 

 

 

 

mode (all

 

 

 

 

 

 

 

 

 

LEDs will be

 

 

 

 

 

 

 

 

 

illuminated)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PC and Printer

 

Printer cable

 

Correct parallel or serial cable between

 

 

 

port LEDs

 

 

 

 

Model 24SII DES and printer

 

 

 

illuminate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model 24SII

 

Enter Model 24SII DES configuration

 

 

 

 

 

 

DES serial

 

mode and match to the PC the baud

 

 

 

 

 

 

computer port

 

rate, word size, stop bits, parity, and

 

 

 

 

 

 

does not

 

handshaking.

 

 

 

 

 

 

match the

 

 

 

 

 

 

 

 

 

configuration

 

 

 

 

 

 

 

 

 

of the PC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model 24SII

 

Enter Model SII configuration mode and

 

 

 

 

 

 

DES serial

 

match to the printer baud rate, word

 

 

 

 

 

 

printer port

 

size, stop bits, parity, and handshaking.

 

 

 

 

 

 

does not

 

 

 

 

 

 

 

 

 

match the

 

 

 

 

 

 

 

 

 

configuration

 

 

 

 

 

 

 

 

 

of the printer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer port

 

Printer is off-

 

Make sure printer is on-line.

 

 

 

LED stays on

 

line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data does not

HP LaserJet

 

Error in serial

 

Check flow control between M24SII and

 

print

gives "Error 22"

 

printer cable

 

printer. A way to check is to force an

 

(continued)

message

 

(no data flow

 

error condition at the printer (i.e. remove

 

 

 

 

 

 

control)

 

paper tray from laser printer or turn off-

 

 

 

 

 

 

 

 

 

line with power still applied). Send print

 

 

 

 

 

 

 

 

 

job to printer. If printer LED goes off, you

 

 

 

 

 

 

 

 

 

can conclude no handshaking was done.

 

 

 

 

 

 

 

 

 

Check pin 20 of peripheral to pin 5 of

 

 

 

 

 

 

 

 

 

Model 24SII DES and/or pin 11 on

 

 

 

 

 

 

 

 

 

parallel ports for continuity by using an

 

 

 

 

 

 

 

 

 

ohm meter to check resistance from end

 

 

 

 

 

 

 

 

 

to end.

 

 

 

 

HP LaserJet

 

Model 24SII

 

Enter Model SII configuration mode and

 

 

 

gives "Error 40"

 

DES serial

 

set the printer port's baud rate to match

 

 

 

message

 

printer port

 

the printer's baud rate or enter

 

 

 

 

 

 

does not

 

LaserJet's configuration mode and

 

 

 

 

 

 

match the

 

program the printer's baud rate to match

 

 

 

 

 

 

configuration

 

the Model SII.

 

 

 

 

 

 

 

 

 

 

 

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