HP 24SII manual Problem Symptom Cause Solution

PROBLEM	SYMPTOM	CAUSE	SOLUTION
hangs up PC	PC	rerouted for	command:
when		serial	MODE LPTx:=COMy (x=1, 2 or 3; y=1 or
executed		communicatio	2).
		n
		Floating	Using TERM program, check
		condition on	handshaking line. Power down Model
		DSR or CTS	24SII DES. If DSR, DCD and CTS lines
		lines (i.e.,	do not go low, cable wiring needs to be
		cable	checked
		problem)
Print job		Timeout	Increase Input Inactivity Timeout period
switches		period too	via configuration mode
printers in the		short
middle of a
print job
Print job		Characters	Change Port Select Code to a unique
switches		used in Port	character sequence.
printers in the		Select Code
middle of a		are too
print job		common and
(continued)		may
		inadvertently
		appear
		somewhere in
		the print job
Print jobs		Timeout	Increase Input Inactivity Timeout period
intermix		period is too	via configuration mode.
		short
Model 24SII	LEDs do no go	Timeout is set	Increase Input Inactivity Timeout period
DES does not	out	to zero (0)	via configuration mode.
timeout
		Port selected	Send the disconnect sequence which
		is designated	consists of the Port Select Code
		as a computer	followed by a terminating character: OD
		port (e.g.,	Hex (enter/return) or OA Hex (line feed).
		computer-to-
		modem
		connection)
Print jobs are		Printer port is	Make sure printer is plugged in, turned
lost when		not connected	on, and in the "off line" mode. This
multiple users		or is	"pulls" the DTR line low and enables
are sending		connected to	transmission to the Model 24SII DES.
print jobs		a powered-	Or, Model 24SII DES could be in	￿￿￿
		down printer.	contention mode, and when first printer
		Data is being	is busy, print job is routed to the next
		routed to a	available printer which is turned off or is
		powered-	not connected. It is highly recommended
		down printer	that printers connected to the Model
		and is lost	24SII DES be plugged in and turned on
		(going into the	at all times; however, printers need not
		bit bucket)	be in the "on-line" mode.
Unable to dial	Modem gives	Mismatch in	Configure the modem communications
out of external	no indication of	serial	software to communicate at the same
modem after	dialing out	configuration	serial parameters (baud rate, etc.) that