Clearing Paper Jams

Occasionally paper can become jammed during a print job. Some of the causes include:

Paper trays loaded improperly or overfilled.

Tray 2 is removed during a print job.

Top cover is opened during a print job

Printing on media that does not meet HP specifications. (See Appendix B.)

Printing on media that is under the minimum required size.

Find and remove the jammed paper using the instructions on the following pages. If the location of the paper jam is not obvious, look first in the toner cartridge area.

Paper jams can occur at three locations:

Tray 2 paper feed area (A). See page 5-3. Toner cartridge area (B). See page 5-4. Output areas (C). See page 5-5.

Figure 5-1

Paper jam areas

N o t e

Loose toner may remain in the printer after a paper jam. This will clear

 

after a few sheets have printed.

 

 

5-2 Problem Solving

EN

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HP 6p, 6MP manual Clearing Paper Jams