Paper Jam: Removing Torn Pieces of Paper

Sometimes a piece of jammed paper can tear when being removed. Use the following procedure to remove any small pieces of paper left in the printer.

1 Make sure the toner cartridge is installed, the top cover is closed, and Tray 2 is completely pushed into the printer.

2 Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper.

3 Open the top cover and remove the toner cartridge.

4 Remove the piece(s) of paper.

If the paper can not be removed by hand, repeat steps 1 through 4.

5-6 Problem Solving

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HP 6p, 6MP manual Paper Jam Removing Torn Pieces of Paper