HP 6MP, 6p manual Problem Solving

5 Problem Solving

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Clearing Paper Jams		5-2
Paper Jam: Tray 2 Paper Feed Area . . . . . . . . . . . . . . . . 5-3
Paper Jam: Toner Cartridge Area . . . . . . . . . . . . . . . . . . 5-4
Paper Jam: Output Areas		5-5
Paper Jam: Removing Torn Pieces of Paper . . . . . . . . . . . . 5-6
Solving Print Quality Problems		5-7
Print Quality Checklist		5-7
Image Defect Examples . . . . . . . . . . . . . . . . . . . . . . . 5-7
Troubleshooting Checklist	5-10
Troubleshooting Error Messages	5-12
Troubleshooting General Printing Problems	5-15
Troubleshooting Infrared Printing Problems	5-17
Troubleshooting Macintosh Problems	5-18
Troubleshooting PostScript Errors	5-21

6 Warranties/Licenses

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Limited Printer Warranty	6-2
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Warranty Limitations	6-3
Limit of Liability	6-3
Service During the Warranty Period	6-4
Service After the Warranty Period	6-4
Repackaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Toner Cartridge Warranty	6-5
HP Software Product License	6-7
Sales and Service Offices	6-8
Calling for Help	6-8

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