Problem Solving | HP 6MP, 6p specs

If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections:

∙Error messages

Data error messages

∙General printing problems Tray selection

Print speed

Blank, distorted, or incomplete printing Font problems

Network issues

∙Infrared printing problems

∙Macintosh problems

Solving problems in the Chooser

Solving Macintosh printing errors

Selecting an alternate PPD

Renaming the printer

∙PostScript errors

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5 Problem Solving

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Problem Solving 5-11

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HP 6MP, 6p manual Problem Solving

Contents

HP 6P/6MP Page Take a look at all HP Support has to offer User’s Manual Warranty Table of Contents Printing Tasks Problem Solving Connect Printer to a LocalTalk Network Printer Setup Installation Checklist Review Printer Parts and Locations Printer Setup Prepare a Location for the Printer Remove the Internal Packaging Install the Toner Cartridge Load Paper into Tray Tray 2 hints Attach Printer Cables Choosing a Printer Connection Large Parallel Port B on precedingSmall Parallel Port C on preceding LocalTalk Port a on preceding Attaching a Parallel Printer Cable Attaching a Macintosh Printer Cable Attach the Power Cord Install Printer Software DOS Remote Control PanelWindows Printing System Macintosh Printing Software Installing the Windows Printing Software Printer setup is completeClick Add Printer Click Install Unlisted For Windows 3.1 and Windows 3.11 for Workgroups For Windows Click Have Disk For Windows 3.1 and Windows 3.11 for Workgroups Installing the DOS Printing Software To install the DOS Remote Control Panel Installing the Macintosh Printing Software Completing Macintosh Installation in a GX Environment Click the HP LaserJet 6MP GX icon Printer Setup Printer Basics Getting to Know the Printer Formatter Memory through the aid of Memory Enhancement technology MEt JobCancel button Top and Front Status Panels Printer has two buttons JobCancel a and Go B Button Usage Light Patterns Top Status Panel Light Messages Front Status Panel Light Messages PCL Test Pages Printer Test PagesPostScript Test Pages How to Print Test Pages Printing Test Pages from the PrinterPrinting Test Pages from Software Open the LaserJet Printers group Example of a Self Test Self test Printable Area Example of a PostScript ConfigurationCount 5PostScript configuration Network and Switch Box Users Printer Software Windows Printing System Components Printer Drivers Windows 95 Users ∙ Sound Deinstaller ∙ UninstallerWindows 3.1 and Windows 3.11 for Workgroups Users ∙ Status Window DOS Remote Control Panel Configuring the Parallel Ports∙ Remote Control Panel For DOS versions 4.0 and later, add ∙ HP LaserJet Printer Driver and 6MP PPD File Macintosh Printing Software Components∙ HP LaserJet 6MP QuickDraw GX Printer Driver Accessories and Ordering Information On following Printer Printer Basics Printing Tasks Overview Preparing for Printing Purchasing Paper and Other Media Tray 1 multi-purpose Media Sizes Media Input OptionsTray 2 paper cassette Media Sizes Rear Output Tray Media Output OptionsTop Output Tray Loading Media into Tray Tray 1 hint Changing Paper Size in Tray Continue here if not using Legal paper size Printing Tasks Job Cancel TipsStopping a Print Job Manual Feed Manual Feed Printing Pausing between PagesManual Feed with Pause Printing on Both Sides of Media Duplexing Tips for Duplex Printing Printing on Letterhead and Preprinted Forms Printing on Special MediaTray 1 Letterhead/3-Hole Punch Orientation Printing on Envelopes Printing on Labels Label Guidelines Printing on Transparencies Transparency Guidelines Printing on Custom-Sized Media Custom-Sized Media Guidelines Printing with the Infrared Port Wireless Printing Printing Instructions for the Infrared Port Printing Tasks Printer Tips and Maintenance Printer Tips and Maintenance Printing on Both Sides of Paper Duplexing Saving Money with the PrinterPrinting Multiple Pages on a Sheet N-up Printing Finishing Print Jobs When Running Out of Toner Using EconoModeExtending the Life of the Toner Cartridge Extending the Life of the Toner Cartridge Toner Cartridge Maintenance Using Non-HP Toner CartridgesLife Expectancy Storing Toner Cartridges U t i o n Do not touch the transfer roller Internal Cleaning Procedure Problem Solving Clearing Paper Jams Paper Jam Tray 2 Paper Feed Area Paper Jam Toner Cartridge Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Print Quality Checklist Solving Print Quality ProblemsImage Defect Examples Vertical Fade Problem Solving Troubleshooting Checklist Problem Solving Troubleshooting Error Messages Troubleshooting Data Error Messages Temporary Error three different light patterns are possible Troubleshooting General Printing Problems Tray SelectionPrint Speed Blank, Distorted, or Incomplete Printing Font Problems Network Issues Troubleshooting Infrared Printing Problems Troubleshooting Macintosh Problems Solving Problems in the Chooser Solving Macintosh Printing Errors Selecting an Alternate PPD PostScript Printer Description Click Setup Click Select PPDRenaming the Printer Troubleshooting PostScript Errors Problem Solving Warranties/Licenses Limited Printer Warranty Exclusions Warranty Limitations Limit of Liability Service During the Warranty Period Service After the Warranty Period Toner Cartridge Warranty Repackaging Guidelines Service Information Form HP Software Product License Terms and Conditions Sales and Service Offices Calling for HelpOther Phone Numbers Address Printer Specifications Environmental Specifications Regulatory Information FCC Regulations Laser Safety Statement Vcci Statement Japan Ozone Emission LED SafetyEnergy Star Computers Compliance Laser Statement for Finland Laserturvallisuus Declaration of Conformity Declaration of Conformity Media Specifications Media Specifications Heavy Paper Stock Paper and Preprinted FormsPaper Guidelines Paper Weight Equivalence Table Approximate Shaded areas indicate a standard weight for that grade Adhesive Labels Label Construction Overhead Transparencies Envelopes Envelope Construction Double Side Seam Envelopes Envelopes with Adhesive Strips or FlapsEnvelope Storage Envelope Margins Card Stock Construction Card StockCard Stock Guidelines Media Specifications Connect Printer to a LocalTalk Network Connect to the End of a Network Connect to the Middle of a Network Figure C-2Page Installing SIMMs Continue on the following Checking Simm Installation PCL Printer Commands PCL Printer Commands Escape Sequences PCL Printer Command Syntax Figure E-1 PCL Font Selection Using PCL Printer CommandsEscape Character Common PCL Printer Commands Setup Strings PCL Printer Commands E-5 Font Selection Index Cables Index-2 Index-3 Index-4 Index-5 Index-6 Printed on Recycled Paper