HP Access Control Client Software manual Services and Support, ProCurve Elite Partners

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Services and Support

This guide has taken you through the process of designing an access control security solution. However, no guide, no matter how comprehensive, can predict your environment exactly. ProCurve Networking provides several personalized services to further help you design a solution.

ProCurve Elite Partners

Because robust network security is such a high priority for enterprise custom- ers, ProCurve Networking recommends that these customers have a ProCurve Elite Partner assess, deploy, and maintain their access control security solu- tion. ProCurve Elite Partners can provide these services:

■Assessment services—solution design, configuration, and onsite survey

■Deployment services—installation of the solution configuration

■Support services—ongoing maintenance support for the solution

ProCurve Elite Partners are Accredited Systems Engineers who are certified in implementing the product features and technologies involved in an access control security solution.

The ProCurve Elite Partners become the enterprise customer’s point of con- tact for the access control security solution—resolving configuration prob- lems, troubleshooting the solution, isolating faults, and coordinating any multivendor support necessary for the solution.

ProCurve Network Access Controller 800

Implementation Start-up Service

The ProCurve Network Access Controller 800 Implementation Start-up Ser- vice is part of purchasing the NAC 800. A ProCurve partner guides you through many aspects of designing and implementing your endpoint integrity solu- tion—from assessing your network and determining your options, to selecting a deployment method, to deploying the necessary number of NAC 800s, to completing the initial configuration.

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