HP Access Control Client Software manual Recording Information about Users, Network Users

Customer Needs Assessment

Types of Users

Recording Information about Users

As you collect information about network users, you may want to use a table to record the information and to make that information more accessible. Table 2-1 provides an example.

Table 2-1. Network Users

Group	Location	Access Times	Network Resources	Computer Skills
Human resources	Main office,	24 x 7	Server 10.1.1.50	Intermediate—mos
	southwest side		Email	t have completed
			Internet	the company’s
				computer training.
			Printer 10.1.1.200
			Color printer 10.1.1.210
Sales	Main office,	24 x 7	Server 10.1.2.50	Beginner—only
	southeast side		Email	some have
			Internet	completed the
				company’s
			Printer 10.1.2.155
				computer training.
			Color printer 10.1.2.156
Accounting	Main office,	24 x 7	Server 10.1.1.50	Intermediate—mos
	northwest side		Email	t have completed
			Internet	the company’s
				computer training.
			Printer 10.1.1.201
			Color printer 10.1.1.210
Guests—platinum	Main office lobby	8 a.m. to 5 p.m.	Internet only	Beginner to
partners				intermediate

2-8