
Customer Needs Assessment
Determine Risk Tolerance
According to the report, a company’s stock price could decrease between “7.9 and 13.6 percent,” depending on the size of the company. In general, the larger the company, the more the stock price would decrease. (See Why Compliance Pays, p. 11.)
Once you know the importance of your company’s network assets, you can determine its risk tolerance. If your company stores customers’ credit card numbers, it has a low risk tolerance. That is, if a hacker stole these credit card numbers, your company would not easily recover: it might be liable to cus- tomers, which means that they could seek reparation for damages. The company’s reputation might be irreparably damaged, resulting in a loss of both existing and new customers.
Regulations
In your evaluation, you should factor in your company’s legal obligations to provide a certain level of network security. Countries worldwide have enacted privacy laws or reinforced existing ones to improve security standards for company networks.
The following are some examples of U.S. regulations:
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■Health Insurance Portability and Accounting Act
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