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C410c, C410a, C410d, C410b, C410e manual Save photos
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C410c
C410d
C410b
C410a
C410e
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Troubleshooting
Specs
Install
Error codes
Material safety data sheets
Warranty
Wired Ethernet network
Solve a problem
Solution 2 Reset the product
WiFi Protected Setup WPS
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Chapter 10
Save photos
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Contents
HP Photosmart Premium Fax C410 series
Page
Contents
Technical information
HP Photosmart Premium Fax C410 series Help
HP Photosmart Premium Fax C410 series Help
Chapter
How do I?
How do I?
WiFi Protected Setup WPS
Finish setting up the HP Photosmart
Add the HP Photosmart to a network
Wireless with a router infrastructure network
To connect the HP Photosmart with the Wireless Setup Wizard
Highlight Wireless Setup Wizard and press OK
Use the PIN method
Wireless without a router ad hoc connection
Finish setting up the HP Photosmart
Finish setting up the HP Photosmart
Finish setting up the HP Photosmart
Wired Ethernet network
To connect the product to the network
Install the software for a network connection
Tips for setting up and using a networked printer
Set up the HP Photosmart for faxing
Countries/regions with a parallel-type phone system
Choose the correct fax setup for your home or office
Select your fax setup case
Not applicable
To set up the HP Photosmart with a separate fax line
Case a Separate fax line no voice calls received
Case B Set up the HP Photosmart with DSL
To set up the HP Photosmart with DSL
Finish setting up the HP Photosmart
Case D Fax with a distinctive ring service on the same line
To set up the HP Photosmart with a distinctive ring service
To set up the HP Photosmart with a shared voice/fax line
Case E Shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the HP Photosmart with voice mail
To set up the HP Photosmart with a computer dial-up modem
Case H Shared voice/fax line with computer dial-up modem
Back view of the HP Photosmart
Finish setting up the HP Photosmart
Case I Shared voice/fax line with answering machine
Finish setting up the HP Photosmart
10 Example of a parallel splitter
Finish setting up the HP Photosmart
12 Example of a parallel splitter
13 Back view of the HP Photosmart
Additional fax setup information
Printer parts
Get to know the HP Photosmart
Front view of the printer
Top and rear views of the printer
Printer parts
Control panel features
Control panel features
Display icons
Icon Purpose
HP Apps Manager
Manage HP Apps
Paper basics
Recommended papers for photo printing
HP Advanced Photo Paper
HP Everyday Photo Paper
Recommended papers for printing
Load media
HP Iron-On Transfers
HP Premium Inkjet Transparency Film
ColorLok
Paper basics
Load A4 or 8.5 x 11 inch paper a. Raise output tray
Load envelopes
Information on paper
Paper basics
Print documents
Print
To print from a software application
Print photos saved on your computer
Print photos
To print a photo on photo paper
Off applies no HP Real Life Technologies to the image
Print photos from a memory card or USB storage device
Print single photo on small-size paper a. Load paper
Insert memory
Load full-size paper in the main input tray Insert memory
Press Print Photos
Print multiple photos on full-size paper
Print a creative project
Print album pages a. Load paper
Print panoramic photos a. Load paper
Insert memory
Press Print Photos Print wallet photos a. Load paper
Print passport photos a. Load paper
Reprint photos a. Load original
Highlight Scan and Reprint and press Print Photos
Print a Web
Print forms and templates Quick Forms
To print a Web
To print forms from the control panel
Print using the maximum dpi
View the print resolution
To print in Maximum dpi mode
To view the print resolution
To create a printing shortcut
Use printing shortcuts
Click the Printing Shortcuts tab
Set the default print settings
To change the default print settings
Edit photos before printing
To delete a printing shortcut
Adjust brightness
Crop photo
Photo fix
Add frame
Get started using HP ePrint
Print from anywhere
Color effect
To connect to the Internet
Print a document from anywhere
Learn more about using HP ePrint
To print a document from anywhere
Get started using HP Apps
Print a Web page using HP Apps
Learn more about using HP Apps
To print using HP Apps
Print
Scan to a computer
Scan
Single page scan a. Load original
Press Start Scan
Scan to a memory card or USB storage device
Multiple page scan a. Load original
Scan to a memory card or USB storage device
Multiple page scan
Scan
Related topics
Copy text or mixed documents
Copy
Sided original to 1-sided copy a. Load paper
Copy
Highlight 1-Sided Original 2-Sided Copy and press OK
Highlight 2-Sided Original 2-Sided Copy and press OK
Highlight 2-Sided Original 1-Sided Copy and press OK
Press Start Copy
To set the number of copies from the control panel
Change the copy settings
To set the paper type for copies
To adjust the copy contrast from the control panel
To change the copy quality from the control panel
Preview a copy before printing
To preview your copy from the control panel
Copy
Send a fax
Fax
Fax photo
Fax 1-sided document a. Load original
Fax 2-sided document a. Load original
Alternate methods of faxing
Initiate a fax from your phone
To send a fax manually from a connected phone
Send a fax to multiple recipients
Press Start Fax
Set up and use speed dial
To cancel a scheduled fax
Schedule a fax to send later
To schedule a fax from the control panel
Receive a fax
To send a fax using speed dials from the control panel
To create speed dial entries from the control panel
To receive a fax manually
94 Fax
Save photos to your computer
Save photos
To save photos
Back up photos from a memory card to a USB storage device
To back up photos
Remove memory View the animation for this topic
Save photos
Check the estimated ink levels
Work with cartridges
To check the ink levels from the control panel
Order ink supplies
Replace the cartridges
To check the ink levels from the HP Photosmart Software
To replace the cartridges
Replace the cartridges 101
Cartridge warranty information
To print a print quality report
Print and evaluate a print quality report
To evaluate the print quality report
Color bars expected result
Sample text area expected result
Sample text area streaks or smears
Solve a problem
If you have a problem, follow these steps
HP support
Support process
Phone support period Placing a call
Support phone numbers
HP support
Setup troubleshooting
Additional warranty options
Troubleshooting common setup issues
Product will not turn on
Solution
Solution 2 Reset the product
Solution 4 Contact HP to replace the power supply
Solution 3 Press the On button more slowly
Solution 5 Contact HP support for service
Solution 1 Press the On button to turn on the product
After setting up the product, it does not print
Solution 2 Set your product as the default printer
Wrong measurements are showing in menus on the display
Solution 5 Load paper in the input tray
To set your language and country/region
Red X appears on the USB connect prompt
Minimum System Checks screen appears
To retry the USB connection
To uninstall the software and reset the product
Received a message that an Unknown Error has occurred
To uninstall the software completely
Click Selective Startup
To run the Disk Cleanup utility
Click the check box next to Do not show this message again
Uninstall and reinstall the software
More information about the Disk Cleanup utility
To install the software
Registration screen does not appear
To uninstall and reinstall the software
Improve print quality
Settings you can check include
To improve print quality
Improve print quality 121
Color bars irregularly streaked or faded bar top bar
Improve print quality 123
To clean the cartridges from the software
To align the printer
11 Sample text area uneven ink distribution
Some additional things you can check include
Solution 1 Load the stack of envelopes correctly
Print troubleshooting
Envelopes print incorrectly
Solution 2 Check the envelope type
Solution 3 Tuck the flaps to avoid paper jams
Solution 1 Reset the product
Solution 2 Print a previously saved version of the document
Solution 1 Check the printer margins
Margins are not printing as expected
Pages in my document came out in the wrong order
To print a multiple-page document in reverse order
To check your margin settings
Solution 2 Verify the paper size setting
Solution 3 Load the stack of paper correctly
Blank page came out while printing
Solution 2 Load paper in the input tray
Solution 1 Use a lower print quality setting
Product prints slowly
To select a print speed or quality
Memory card troubleshooting
Solution 2 Check the ink levels
Solution 3 Contact HP support
Product does not read the memory card
Solution 3 Remove the additional memory card
Solution 1 Insert the memory card properly
Solution 4 Reformat the memory card in your digital camera
Solution 1 Install the product software
To install the product software
Solution 2 Turn on the product
Solution 3 Turn on the computer
Scan troubleshooting
Scanned image is blank
Scanned image is incorrectly cropped
Scanned image has incorrect page layout
Text is incorrect or missing
Copy troubleshooting
Nothing happens when I try to copy
Solution 1 Turn on the product
Solution 2 Make sure that the original is placed correctly
Solve a problem
Solution 5 Check for a paper jam
Parts of the original do not appear or are cut off
Solution 1 Scan, enlarge, and then print a copy
Fit to Page is not working as expected
Solution 3 Wipe the glass and the back of the document lid
Printout is blank
Fax troubleshooting
Product is having problems sending and receiving faxes
To test your fax setup from the control panel
Solution 2 Turn on the product
Fax troubleshooting 145
Solution 5 Try removing the splitter
Solution 6 Make sure the telephone wall jack works properly
Solution 7 Check the phone line for noise
To change the ECM setting from the control panel
Advanced Fax Setup menu appears
Solve a problem
Solution 13 Check for and resolve any error messages
Product cannot send faxes, but can receive faxes
Solution 14 Lower the fax speed
To set the fax speed from the control panel
Solution 2 Check the fax number
Solution 3 Dial the fax number more slowly
Product is having problems sending a manual fax
Solution 4 Check the receiving fax machine for problems
Solution 2 Connect the telephone to the correct port
Solution 1 Check the receiving fax machine for problems
Solution 4 Lower the fax speed
Pages of a fax I sent are missing
Solution 2 Check the phone line for noise
To print a Last Transaction report
Solution 2 Increase the fax resolution
Solution 1 Check the phone line for noise
Quality of the fax I sent is poor
Fax I sent was blank when it was received
Solution 3 Make sure the glass is clean
Parts of a fax I sent are cut off
Solution 1 Send the fax in black and white
Solution 2 Lower the fax resolution
Solution 3 Check the phone line for noise
Fax transmission is slow
Solution 5 Increase the fax speed
Fax tones are recorded on my answering machine
Solution 2 Set up the product to answer faxes automatically
Product cannot receive faxes, but can send faxes
Solution 2 Check the Auto Answer setting
Solution 3 Set the product to answer faxes manually
Solution
Fax troubleshooting 165
Solution 10 Clear the memory of the product
Solution 11 Check for error messages on the display
Product is having problems receiving a manual fax
Solution 1 Lower the fax speed
Solution 2 Check for error messages on the display
Product is not answering incoming fax calls
Solution 5 Clear the memory of the product
Solution 6 Check for error messages on the display
Solution 1 Load paper in the input tray
Solution 2 Check the sending fax machine for problems
Pages of a fax I received are missing
Faxes are received but do not print
Solution 2 Check for error messages on the display
Solution 1 Check the sending fax machine for problems
Solution 2 Make sure paper is loaded in the input tray
Computer to which I am connecting has only one phone port
Parts of a fax I received are cut off
12 Example of a parallel splitter
13 Back view of the product
Solve a problem
14 Back view of the product
Solve a problem
15 Back view of the product
Solution 2 Try removing the splitter
Solution 3 Try another power outlet
What to check
Fax test failed
Fax Hardware Test failed
Fax Connected to Active Telephone Wall Jack test failed
Phone Cord Connected to Correct Port on Fax test failed
Using Correct Type of Phone Cord with Fax test failed
To plug the phone cord into the correct port
Fax Line Condition test failed
Dial Tone Detection test failed
Am having problems faxing over the Internet using IP phone
Solution 1 Change the fax speed
Fax log report shows an error
Error code
Errors
Photo tray problem
Solution 1 Load more paper in the photo tray
Product messages
Firmware revision mismatch
Solution 5 Make sure the photo paper is not curled
Solution 3 Remove excess paper from the photo tray
Solution 6 Load one sheet of paper at a time
Solution 1 Install the HP Photosmart Software
To install the HP Photosmart Software
Photo tray cannot engage
Photo tray cannot disengage
Error reading or writing the file
File messages
Solution 1 Reinsert the memory card
Solution 2 Print photos from the computer
Unreadable files. NN files could not be read
Photos not found
Solution 1 Reinsert the memory card in the product
Solution 2 Reformat the memory card in your digital camera
General user messages
Supported file types for the product
Memory card error
Solution 1 Remove all but one memory card
Solution 2 Remove the memory card and reinsert it correctly
Solution 3 Push the memory card all the way forward
Card access error
Solution 2 Empty the Recycle Bin on your desktop
Out of disk space
Use only one card at a time
Card is inserted incorrectly
Card is damaged
Card is not fully inserted
Power and connection messages
Paper messages
Ink cartridge and printhead messages
Ink is drying
General printer error
Cartridges in wrong slot
Solution 2 Contact HP support
Incompatible ink cartridges
Incompatible printhead
Ink cartridge problem
Ink alert
Solution 1 Install the ink cartridges correctly
To make sure the ink cartridges are properly installed
Solve a problem
Solution 3 Clean the electrical contacts
Solution 2 Close the print carriage latch
To clean the electrical contacts
Ink window Electrical contacts
Cartridge warranty information Replace the cartridges
Solution 4 Replace the ink cartridge
Solution 5 Contact HP support
Ink service capacity warning
Ink system failure
Solution 1 Install all five ink cartridges
Check ink cartridges
Solve a problem
Install printhead and then cartridges
Solution 1 Install the printhead and then cartridges
To reinstall the printhead
Solve a problem
Non-HP cartridge
Original HP ink depleted
To clean the printhead from the control panel
Solution 1 Reinstall the printhead and cartridges
Previously used genuine HP cartridge
Printhead appears to be missing or damaged
Solve a problem
To clean the printhead
To clean the electrical contacts in the product
Chapter
Printhead problem
Solution 1 Reinstall the printhead
Solve a problem
To clean the printhead
To clean the electrical contacts in the product
Solve a problem
Problem with printer preparation
Solution 1 Insert all ink cartridges
Solve a problem
Solution 3 Clean the ink cartridge contacts
Ink window Electrical contacts
Cartridge warranty information Replace the cartridges
Solution 4 Contact HP support
Stop the current job
To stop a print job from the product
Stop the current job
Technical information
Hewlett-Packard Company notices
Specifications
Type Size Weight
Environmental product stewardship program
Material safety data sheets
Eco-Tips
Paper use
Plastics
Power consumption
HP inkjet supplies recycling program
Chemical Substances
Italiano
Battery disposal in Taiwan
EU battery directive
European Union Battery Directive
Regulatory notices
Regulatory model identification number
FCC statement
Vcci Class B compliance statement for users in Japan
Sehanzeige-Arbeitsplätze
Noise emission statement for Germany
Regulatory wireless statements
Exposure to radio frequency radiation
European Union regulatory notice
European Union Regulatory Notice
Regulatory telecommunication notices
Regulatory telecommunication notices 253
Technical information
Australia wired fax statement
Hinweis für Benutzer des deutschen Telefonnetzwerks
Japan safety statement
Japan safety statement 257
Technical information
Symbols/Numerics
Index
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