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12 Solve a problem
This section contains the following topics:
•HP support
•Setup troubleshooting
•Improve print quality
•Print troubleshooting
•Memory card troubleshooting
•Scan troubleshooting
•Copy troubleshooting
•Fax troubleshooting
•Errors
HP support
•Support process
•HP support by phone
•Additional warranty options
Support process
Solve a problem
If you have a problem, follow these steps:
1.Check the documentation that came with the product.
2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for
•Fast access to qualified online support specialists
•Software and driver updates for the product
•Valuable product and troubleshooting information for common problems
•Proactive product updates, support alerts, and HP newsgrams that are available when you register the product
3.Call HP support. Support options and availability vary by product, country/region, and language.
HP support by phone
Phone support options and availability vary by product, country/region, and language. This section contains the following topics:
•Phone support period
•Placing a call
•Support phone numbers
•After the phone support period
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