Print cartridge conditions

Note

Note

Use these procedures when you see a message that relates to the print cartridge, or when you want to change or replace the print cartridge.

Order cartridge

When the print cartridge is low, the MFP control panel displays the ORDER CARTRIDGE message.

If the ORDER CARTRIDGE message appears, but the MFP continues printing, CARTRIDGE LOW is set to CONTINUE (the default setting).

If the MFP stops printing when low toner is detected, CARTRIDGE LOW is set to STOP. To resume printing, press START.

The MFP continues to display CARTRIDGE LOW until you replace the print cartridge.

Select CARTRIDGE LOW=CONTINUE or CARTRIDGE LOW=STOP from the Configuration menu in the control panel (see System setup submenu).

HP recommends that you place an order for a replacement print cartridge when you first receive the ORDER CARTRIDGE message. You can order a print cartridge by using the Internet Enabled Supplies Ordering feature. To do so, click the printer icon on the bottom right of your screen, click the icon for the MFP that you use, and then click the Order Supplies link on the status page. In a network environment, use the embedded Web server to order supplies.

Replace cartridge

When the print cartridge is empty, a REPLACE CARTRIDGE message appears on the control panel display, The MFP continues printing until the MFP receives a drum-out condition, but HP does not guarantee print quality after this message appears. However, if the REPLACE CARTRIDGE message results from the drum life being exceeded, you must replace the print cartridge immediately, and no override is possible. This protects the MFP and the print cartridge from damage.

Using the MFP cleaning page

To ensure good print quality with certain types of paper, use the cleaning page every time the print cartridge is replaced. If the cleaning page is frequently needed, try a different type of paper.

If toner specks appear on the front or back side of your print jobs, follow the procedure below.

From the MFP control panel:

1Touch Menu.

2Touch Configure Device.

3Touch Print Quality.

4Scroll to and touch Create Cleaning Page. The page automatically prints.

5Follow the instructions printed on the cleaning page to complete the cleaning process.

6When toner has been cleaned from inside the MFP, shiny black spots appear on the page black strip. If white spots appear on the black strip, print another cleaning page.

For the cleaning page to work properly, print the cleaning page on copier-grade paper (not bond or rough paper).

118 Chapter 9 MFP maintenance

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