Clearing jams

If a jam message appears on the control panel, look for paper in the locations indicated in the following illustration. You might need to look for jammed media in locations other than those that are indicated in the jam message. If the location of the jam is not obvious, look first in the front door area.

After looking at the illustration, you can go to the procedure for clearing the jam. When clearing jams, be very careful not to tear the media. If a small piece of media remains in the MFP, it could cause additional jams. If jams are a recurring problem, see Solving repeated jams.

Note

Loose toner might remain in the MFP after a jam and cause output quality problems. These should

 

clear up within a few pages.

 

 

Jam locations

 

1

121

 

111

21

 

101

31

 

91

41

 

81

 

 

51

 

71

 

61

HP LaserJet 9040mfp or HP LaserJet 9050mfp with the 3000-sheet stacker/stapler

1.ADF

2.Tray 1

3.Right door

4.Vertical transfer door

5.Tray 4

6.Tray 2 and Tray 3

7.Left door (behind the output device)

8.Duplexer (inside the MFP)

9.Output device

10.Lower bin

11.Front door and print-cartridge area

12.Upper bin

122 Chapter 10 Problem solving

ENWW