Resolving control panel messages
Message | Explanation or recommended action |
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Access denied | Because the |
MENUS LOCKED |
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ACTION NOT | A duplexed document was requested from a tray that is set to Any Size or Any |
CURRENTLY | Custom. Duplexing is not allowed from a tray configured to Any Size or Any |
AVAILABLE FOR | Custom. Select another tray or reconfigure the tray. |
TRAY X |
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TRAY SIZE CANNOT |
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BE ANY SIZE/ANY |
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CUSTOM |
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ADF Cover Open | Close the ADF cover. Follow the instructions in the on screen dialog box. |
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ADF PAPER JAM | A jam has occurred in the ADF. |
| Follow the instructions in the on screen dialog box. |
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ADF PICK ERROR | Make sure that your original contains no more than 30 pages. |
Open the ADF | Follow the instructions in the on screen dialog box. |
cover |
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ADF SKEW ERROR | Make sure that the paper guides are aligned on the sides of the originals, and |
| that all of the originals are the same size. |
| Follow the instructions in the on screen dialog box. |
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Authentication | A user name or password is incorrect. Type the information again. |
information is |
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incorrect. |
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Please |
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information. |
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Authentication | Authentication has been enabled for this feature or destination. A username |
Required | and password are required. Contact your network administrator. |
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Authentication | A user name and password are required. Contact your network administrator. |
required to use |
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this feature |
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BAD DUPLEXER | The duplex printing accessory is not connected correctly to the MFP. |
CONNECTION | Follow the instructions in the on screen dialog box. |
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BAD OPTIONAL | An optional tray is not connected correctly to the MFP. |
TRAY CONNECTION | Follow the instructions in the on screen dialog box. |
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BAD TRAY 1 | Tray 1 is not connected correctly to the MFP. |
CONNECTION | Follow the instructions in the on screen dialog box. |
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<BINNAME> FULL | The specified output bin is full. |
| Empty the bin to continue printing. |
ENWW | Understanding MFP messages 145 |