8Type the LDAP gateway. Use the same procedure as for the SMTP gateway.

After you type the SMTP and the LDAP gateways, test the configuration by running the Send Gateways self-test, and then send an e-mail.

To test the send gateways configuration

1Touch Menu.

2Touch Configure Device.

3Touch Sending.

4Touch E-mail.

Touch Test Send Gateways. If the configuration is correct Gateways OK appears on the control-panel display.

If the first test was successful, send an e-mail to yourself. If you receive the e-mail, you have successfully configured your digital-sending suite. If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software:

Check the SMTP and LDAP gateway addresses to make sure that you typed them correctly.

Make sure that your network is operating correctly. Send an e-mail to yourself from your computer. If you receive the e-mail, the network is operational. If you do not receive the e-mail, call your network administrator or Internet Service Provider (ISP).

Run the DISCOVER.EXE file. This program attempts to find the gateways. You can download the file from the HP Web site at www.hp.com.

For additional product support, contact Hewlett-Packard at the phone numbers that are provided in the support flyer that came with the product. More information is also available at www.hp.com/ support/lj9040mfp or www.hp.com/support/lj9050mfp.

Using your e-mail client

Because most e-mail clients also use SMTP to send e-mail and LDAP to address e-mail messages, you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings for your e-mail client. For example, in Microsoft Outlook, you can find the hostname by clicking Tools, selecting Services, highlighting the server, and then clicking Properties. In many cases, the SMTP and LDAP servers are contained under one hostname. After you have the hostname, you can find its IP address by using the following procedure:

1At your computer, open the Command Prompt (also known as MS-DOS Prompt).

2Type nslookup followed by the hostname (for example, nslookup hostname).

3Press ENTER.

When you have found the IP address of the SMTP and LDAP servers, use them to configure digital sending. The embedded Web server, HP Web Jetadmin, or the control panel can be used to do this.

230 Appendix E Administration tasks

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