Message

Explanation or recommended action

 

 

62

NO SYSTEM

To continue turn off then on

A problem exists with the MFP firmware.

To continue, turn off the MFP, and then the MFP on.

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

64 ERROR

To continue turn off then on

A scan buffer error occurred.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

68.x PERMANENT

The MFP NVRAM is full. Some settings saved in the NVRAM might have been

STORAGE FULL

reset to the factory defaults.

To continue

Printing can continue, but some unexpected functions might occur if an error

touch OK

occurred in permanent storage.

 

Touch OK to clear the message.

 

If this message persists, contact an HP-authorized service or support provider

 

(see the HP support flyer, or go to www.hp.com/support/lj9040mfp or

 

www.hp.com/support/lj9050mfp).

 

 

68.x PERMANENT STORAGE WRITE FAIL

To continue touch OK

The MFP NVRAM is failing to write.

Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Touch OK to clear the message.

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

69.xy

ERROR

To continue turn off then on

A temporary printing error occurred.

Turn the MFP off, reseat the duplex printing accessory, and then turn the MFP on.

If this message persists, remove the duplex unit and resume single-sided printing. If this message continues to persist, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/ lj9040mfp or www.hp.com/support/lj9050mfp).

79 ERROR

To continue turn off then on

A critical hardware error occurred.

Turn the MFP off, and then turn the MFP on.

If the message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

8x.yyyy EIO

The EIO accessory card in slot x has encountered a critical error, as specified

ERROR

by yyyy.

 

 

8x.yyyy EMBEDDED

The embedded HP Jetdirect print server has encountered a critical error, as

JETDIRECT ERROR

specified by yyyy.

 

 

156 Chapter 10 Problem solving

ENWW