Message

Explanation or recommended action

 

 

TOO MANY PAGES IN JOB TO FINISH For help touch

OK

The external device received too many pages to perform the requested finishing process.

TOO MANY PAGES

The print job is too large to staple. The job will be completed unstapled.

IN JOB TO STAPLE

 

For help touch

 

OK

 

 

 

TOO MANY PAGES

The page content is too large to be saddle stitched.

TO MAKE BOOKLET

Verify that the job is within specifications to be saddle stitched. See the User’s

 

 

Guide that came with the output device for more information.

 

 

UNABLE TO

A job cannot be stored on the MFP because of a memory, disk, or configuration

STORE JOB

problem.

 

 

UNSUPPORTED DATA

The DIMM in the specified slot contains unsupported data.

ON [FS] DIMM IN

 

SLOT X

 

To clear touch

 

OK.

 

 

 

Username or

The user name or password is incorrect or mis typed. Retype the user name

password is

and password.

incorrect.

 

Please re-enter.

 

 

 

Waiting for tray

The tray is lifting the paper to the top of the tray for correct feeding.

xx to lift

 

 

 

Windows Login

Provide Windows network credentials to access the digital sending feature.

Required to use

 

this feature:

 

<feature>

 

 

 

10.xx.yy SUPPLY

The MFP cannot read or write to at least one supply e-label or an e-label is

MEMORY ERROR

missing from a supply. Reinstall the supply, or install a new supply.

 

 

11.xx Internal

There is a problem with the MFP’s real time clock. The MFP will prompt the

clock error

user to set the date and time whenever the product is turned off, and then

To continue

turned on.

touch OK

If the error persists, replace the formatter.

 

 

 

13.xx.yz JAM IN [LOCATION]

Remove jammed media from the specified location (see Clearing jams).

Open and close the front door to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/ support/lj9050mfp).

152 Chapter 10 Problem solving

ENWW