Event log page
The first page of the event log contains the following information:
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1Current Page Count indicates the number of pages printed from the MFP.
2Number indicates the order in which the events occurred. The last event to occur has the highest number.
3Event indicates the internal event code for each event.
4Page Count indicates the number of pages printed from the MFP when the event occurred.
5Serial Number indicates the serial number of the MFP.
6Description or Personality indicates whether the event occurred due to a problem within a MFP personality or due to a MFP jam.
The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems.
To print an event log
1Touch Menu.
2Scroll to and touch Diagnostics.
3Scroll to and touch Print Event Log.
176 Chapter 10 Problem solving | ENWW |