Message

Explanation or recommended action

 

 

REPLACE

The print cartridge is out of toner and the Cartridge Low=CONTINUE message

CARTRIDGE

appears in the System Setup submenu. Touch OK to continue printing until there

 

is no more toner.

 

 

REPLACE STAPLER

The external paper handling device is out of staples.

CARTRIDGE

 

To continue

 

touch OK

 

 

 

REPLACE STAPLES

The external stapling device is out of staples. Install more staples.

To continue

 

touch OK

 

 

 

Request accepted

A user requested that the MFP print an internal page. When the current job has

please wait

finished, the internal page will be printed.

 

 

RESEND UPGRADE

An error exists in the MFP firmware flash. Resend a valid firmware image.

 

 

SANITIZING DISK

The hard disk or compact flash disk is being cleaned. Contact the network

<X>% COMPLETE

administrator.

Do not power off

 

 

 

SCAN CARRIAGE

The flatbed scanner carriage is locked for shipping. Turn off the MFP, unlock the

LOCKED

scanner carriage, and turn on the MFP.

Check lock

 

switch, cycle

 

power

 

 

 

SIZE MISMATCH IN

The media in the specified tray is shorter or longer in the feed direction than the

TRAY XX

size configured for the tray.

 

 

SMTP failed

The SMTP server could not send the job. Verify the e-mail server address.

 

Contact the network administrator.

 

 

SMTP Gateway Not

The SMTP gateway has exceeded a time out value. Verify the e-mail server

Responding

address. Contact the network administrator.

 

 

Staple Option No

The stapler does not support the stapling request.

Longer Available

 

 

 

STAPLER ALIGN

The paper in the stapler is not aligned. Turn the MFP off, and then turn the MFP

ERROR

on.

 

 

STAPLER LOW

The stapler device is running out of staples. Install a new staple cartridge.

ON STAPLES

 

 

 

STAPLER

Remove the jammed staple.

INTERRUPTION

 

ENWW

Understanding MFP messages 151