Correcting output quality problems

 

The first step in correcting output quality problems is to determine if the image defect is present

 

when copying and printing, or only when copying. If the image defect is present only when

 

copying, see Cleaning the ADF delivery system.

 

If the image defect is present only when printing, use the examples in the image defect table to

 

determine which print quality problem you are experiencing, and then see the corresponding

 

reference pages to troubleshoot the problem.

 

 

 

 

 

 

 

 

 

 

Note

The following examples depict letter-size paper that has passed through the MFP long-edge first.

 

(If the paper has passed through the MFP short-edge first, lines and repeating defects will run

 

vertically rather than horizontally.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See Light print or

 

See Specks

See Dropouts

 

See Lines

fade

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See Gray

See Toner smear

See Loose

See Repeating

background

 

toner

defects

ENWW

Correcting output quality problems 157