Supported types of paper
Use settings on the MFP control panel to select the following types of paper and other print media.
●Plain
●
●Letterhead
●Transparency (see Transparencies)
●Prepunched
●Labels (see Labels)
●Bond
●Recycled
●Color
●Card stock > 163 g/m2(see Card stock and heavy paper)
●Rough
●Envelope (for Tray 1 only; see Envelopes)
Guidelines for using paper
For best results, use conventional 75 g/m2 (20 lb bond) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the MFP. Do not use letterhead paper that is printed with
The MFP uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the MFP fusing temperature (200°C or 392°F for 0.1 second).
Resolving issues with paper and other print media
Use this section to resolve common problems with paper and other print media.
Symptom | Problem | Solution |
|
|
|
Poor print quality or toner adhesion, problems with feeding
Too moist, too rough, too smooth, or embossed; faulty paper lot
Try another kind of paper, between 100 to 250 Sheffield, 4 to 6% moisture content.
Dropouts, jamming, curl | Stored improperly | Store paper flat in its | |
|
| wrapping. | |
|
|
|
|
Increased gray | Too heavy | ● | Use a |
background shading |
| ● | Use the upper bin. |
|
|
|
|
Excessive curl | Too moist, wrong grain | |
Problems with feeding | direction or | |
construction | ||
|
●Use the upper bin.
●Use
ENWW | Media specifications 187 |