IBM Web sites for service offerings
IBM Global Services (IGS) and the IBM Systems Group can offer comprehensive assistance, including planning and design as well as implementation and migration support services. For more information on all of the following service offerings, contact your IBM representative or visit the following Web sites.
The IBM Global Services Web site can be found at:
http://www.ibm.com/services/us/index.wss/home
The IBM System Group Web site can be found at:
http://www.ibm.com/servers/storage/services/
IBM service offerings
This section describes the service offerings available from IBM Global Services and IBM Systems Group.
IBM Implementation Services for TotalStorage disk systems
This service includes planning for a new IBM TotalStorage disk system followed by implementation, configuration, and basic skills transfer instruction. For more information visit the following Web site:
http://www.ibm.com/services/us/index.wss/so/its/a1005008
IBM Implementation Services for TotalStorage Copy Functions
This service is designed to assist in the planning, implementation, and testing of the IBM TotalStorage advanced copy functions,
http://www.ibm.com/services/us/index.wss/so/its/a1005009
IBM Implementation Services for TotalStorage
IBM provides a service through Global Services to help you with using the
http://www.ibm.com/services/us/index.wss/so/its/a1005334
IBM Migration Services for eServer zSeries data
IBM provides a technical specialist at your site to help plan and assist in the implementation of non disruptive DASD migration to a new or existing IBM TotalStorage disk system. The migration is accomplished using the following software and hardware that allows DASD volumes to be copied to the new storage devices without interruption to service.
Innovation Fast Dump Restore Plug and Swap (FDRPAS)
Softek Replicator (TDMF)
IBM Piper hardware assisted migration
364DS6000 Series: Concepts and Architecture
