IBM DS6000 Series DS6000 licensed functions, Call home, Simple Network Management Protocol Snmp

Error
(1)
	LAN
DS6000
Customer	Firewall
Management
GUI
		VPN
Customer		tunnel
ask IBM
for help (2)
	Internet
	Firewall	IBM assists	IBM Service
		by phone or
		remote	Center
		connection
IBM support server	LAN

Figure 8-3 DS6000 series configured for remote support

8.2.6 Call home

The DS6000 has the capability to enable a call home facility. The call home facility is only available by way of e-mail. The DS Management Console must be connected to your local area network to be able to receive e-mail notification. On error identification, the user may decide to ask IBM for assistance.

8.2.7 Simple Network Management Protocol (SNMP)

The storage unit generates SNMP traps and supports a read-only management information base (MIB) to allow monitoring by your network. You have to decide which server is going to receive the SNMP traps.

8.3 DS6000 licensed functions

Licensed functions include the storage unit’s operating system and functions. These include both required features and optional features.

Chapter 8. Configuration planning 131