computer is referred to as the catcher. The catcher expects messages in a specific format to which the Service Processor conforms. For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory. Contact the service provider for the correct telephone number to enter here.
vCustomer Administration Center Phone Number
Telephone number of the System Administration Center computer (catcher) that receives problem calls from systems. Contact the system administrator for the correct telephone number to enter here.
vDigital Pager Phone Number In Event of Emergency
Number for a pager carried by someone who responds to problem calls from your system.
vCustomer Voice Phone Number
Telephone number for a telephone near the system, or answered by someone responsible for the system. This is the telephone number left on the pager for callback.
vCustomer System Phone Number
Telephone number to which your system's modem is connected. The service or administration center representatives need this number to make direct contact with your system for problem investigation. This is also referred to as the
vCustomer Account Number
This number is available for service providers to use for record keeping and billing.
vCall Out
This is set to either first or all. If the
1.Service Center
2.Customer Administration Center
3.Pager
If Call Out Policy is set toall,
1.Service Center
2.Customer Administration Center
3.Pager
v Customer RETAIN Login ID Customer RETAIN Login Password These settings apply to the RETAIN service function.
vRemote Timeout, in seconds Remote Latency, in seconds
These settings are functions of the service provider's catcher computer.
vNumber of Retries While Busy
This is the number of times the system should retry calls that resulted in busy signals.
vSystem Name (System Administrator Aid)
Name given to the system and is used when reporting problem messages.
