When used in a Scalable Parallel (SP) environment, a client/server type implementation is configured. The Service Director client code runs on each of the Scalable Parallel (SP) nodes. The server component runs on the Control Workstation. In the event of any system failures, the relevant information is transmitted to the Control Workstation through the integrated Ethernet. Once alerted to the system failure, the Control Workstation initiates actions to prepare and send the service request.
A modem is required for enabling automated problem reporting to the service center. Configuration files for several types of modems are included as part of the Service Director package. Refer to ªModem Configuration Menuº on page 54 for more information on configuring your modem.
