IBM RS/6000 44P manual Customer Account Setup Menu

During the setup, the user should have entered the phone numbers for the Digital Pager and Customer Voice for test purposes. These numbers are used to determine whether call-out is working during the Call-Out Test.

The Call-Out Test should cause the user's phone to ring. If the test is successful, call-out is working properly. The user should now change the test Digital pager and Customers Voice number to the correct numbers.

Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops at the first successful call out to one of the following numbers in the order listed:

1.Service Center

2.Customer Administration Center

3.Pager

If call-out policy is set to all, the service processor attempts a call out to the following numbers in the order listed:

1.Service Center

2.Customer Administration Center

3.Pager

v Remote timeout and Remote latency are functions of your service provider's catcher computer. Either use the defaults or contact your service provider for arecommended settings.

vNumber of retries is the number of times you want the server to retry calls that resulted in busy signals or in other error messages.

Customer Account Setup Menu

This menu allows users to enter information that is specific to their account.

Customer Account Setup Menu

1.Customer account number: Currently Unassigned

2.Customer RETAIN login userid: Currently Unassigned

3.Customer RETAIN login password: Currently Unassigned

98. Return to Previous Menu

1>

vCustomer account number is assigned by your service provider for record-keeping and billing. If you have an account number, enter it. Otherwise, leave this field blank.

vCustomer RETAIN login userid and Customer RETAIN login password apply to a service function to which your service provider may or may not have access. Leave these fields blank if your service provider does not use RETAIN.

5844P Series Model 170 User's Guide