Step 9
The diagnostics loaded correctly.
Press the Enter key.
Is the Function Selection menu displayed?
NO Go to “Step 10”.
YES Go to “Step 11”.
Step 10
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table. Then follow the
instructions given in the Action column.
Keyboard Type Action
101–key keyboard. Identify by the type of Enter
key used. The Enter key is within one
horizontal row of keys.
Record error code M0KBD001 and report the
problem to the service organization.
102–key keyboard. Identify by the type of Enter
key used. The Enter key extends into two
horizontal rows of keys.
Record error code M0KBD002 and report the
problem to the service organization.
Kanji keyboard. Identify by the Japanese
characters. Record error code M0KBD003 and report the
problem to the service organization.
ASCII–terminal keyboard. This applies to all
attached terminals. Go to the problem-determination documentation
for this type terminal.
Step 11
1. If the terminal type has not been defined, use the Initialize Terminal option on the
Function Selection menu to initialize the operating system environment before you
can continue with the diagnostics. This is a separate and different operation from
selecting the console display.
2. Select Diagnostic Routines.
3. Press the Enter key.
4. In the following table, find the menu or system response you received when you
selected Diagnostics. Follow the instructions given in the Action column.
System Response Action
The Diagnostic Mode Selection menu is
displayed. Select Problem Determination and go to “Step
12” on page 153.
152 44P Series Model 170 User’s Guide