
| Symptom | Action | |
| 
 | 
 | |
| The System Management Services menu is | The device or media you are attempting to boot | |
| displayed. | from might be faulty. | |
| 
 | 1. Check the SMS error log for any errors. To | |
| 
 | check the error log: | |
| 
 | v | Select tools | 
| 
 | v | Select error log | 
| 
 | v If an error is logged, check the time | |
| 
 | 
 | stamp. | 
| 
 | v If the error was logged during the current | |
| 
 | 
 | boot attempt, record it and report it to | 
| 
 | 
 | your service person. | 
| 
 | v If no recent error is logged in the error | |
| 
 | 
 | log, continue to the next step below. | 
| 
 | 2. If you are attempting to load the Online | |
| 
 | Diagnostics, try loading the  | |
| 
 | Diagnostics. Otherwise, record error code | |
| 
 | M0SCSI01 and report to your service | |
| 
 | representative. | |
| 
 | 
 | |
| The system appears to be stopped, the disk | Record error code M0MEM001 and report the | |
| activity light is on continuously, and a beep was | problem to the service organization. | |
| heard from the system unit. | 
 | 
 | 
| 
 | 
 | |
| The system stops and the message STARTING | Report error code M0BT0000. | |
| SOFTWARE PLEASE WAIT ... is displayed. | 
 | 
 | 
| 
 | 
 | |
| The message ²The system will now continue | Report error code M0SCSI01. | |
| the boot process² is displayed continuously on | 
 | 
 | 
| the system unit's console. | 
 | 
 | 
| 
 | 
 | 
 | 
Step 6
The diagnostics loaded correctly.
Go to ªProblem Determination Using the 
Step 7
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table. Then follow the instructions given in the Action column.
| Keyboard Type | Action | 
| 
 | 
 | 
| Record error code M0KBD001 and report the | |
| key used. The Enter key is within one | problem to the service organization. | 
| horizontal row of keys. | 
 | 
| 
 | 
 | 
Chapter 8. Hardware Problem Determination 159
