18Installing Nortel Networks Call Center Reporting
9.Several progress bars appear as the installation routine prepares itself. Presently the Nortel Networks Call Center Reporting Client language selection dialog appears. Select the language you wish to install, and then click OK.
10.
11.The Nortel Networks Connects Splash Screen and the Nortel Networks Call Center Reporting Welcome screens appear.
12.The Choose Destination Location window appears.
13.Click Next to accept the default location. To change the folder location, click Browse, choose another folder location and then click Next.
14.As installation proceeds, a number of status dialog boxes appear, indicating the progress of the installation. The Setup Complete window appears.
Note: You will be asked for the Network Name of the Master Client PC during the installation of the Multiple Client software.
!
YOU MUST enter the Network Name of the Master Client PC – do not enter the IP Address of the Master Client PC. You must enter the Network Name of the Master Client PC for the Multiple Client software to operate correctly.
Enter the Network Name of the Master Client without any backslashes \\. For example, if the Network name of the Master Client was \\MISMaster, enter it as MISMaster.
Installing Nortel Networks Call Center Reporting Multiple Client for a CallPilot 100/150 Installation
1.Exit any Windows programs that are running.
2.Insert the CallPilot 100/150 Documentation and Client Software CD into the CD drive of the PC.
3.On the taskbar, click the Start button, then click Run….
4.In the Run dialog box click on Browse… and select the CD Rom on your PC, and navigate to the Optional Software folder.
Nortel Networks Call Center Reporting Set Up and Operation Guide | Issue 07 |
