78Management Reports
The Configuration Report
To print the Configuration Report:
1.Click Level from the System Manager Main window.
2.Click Print….
Note: The Configuration Report is only available for printing while the report is open on the screen.
Print Schedule
Management reports can be scheduled to print out automatically at a set time. For example, reports can be printed at night when the call center is closed, or once a month for the previous month.
The Abandoned Caller ID Report can be scheduled to print more frequently due to the significance of the information.
Scheduled printing is set up from the System Manager Main window.
Nortel Networks Call Center Reporting Set Up and Operation Guide | Issue 07 |
