74Management Reports
Summary Report – Numerical View
Printing reports
Reports may be printed on demand from the Report Manager window.
Printouts can also be scheduled to print at certain time on chosen day, every week or month using the Print Schedule option. Print scheduling is described in detail later in this chapter.
To print a report from the Report Manager window:
1.Click File from the menu bar.
2.Select Print…. This will open the Print Option window.
Nortel Networks Call Center Reporting Set Up and Operation Guide | Issue 07 |
