Your received faxes sometimes look distorted.
If the document received is wider or longer than the paper you have loaded into your paper tray, your machine automatically reduces the length of the document to fit on your paper.
This type of problem could be communication related.
The document may have jammed during scanning.
If the document is unreadable, ask the sender to fax the document again.
You are constantly receiving unsolicited advertising on your machine.
Try using the closed network function.
See “Basic Faxing, Rejecting Unsolicted Fax Messages.”
Your machine does not immediately switch to TEL mode when you make or receive a voice call.
Try pressing the Stop key. Your machine will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used. If this problem happens often, consult your service representative.
Your machine receives faxes, but doesn’t print them.
Your machine may be out of paper.
Check the paper tray.
If empty, supply paper.
Your machine may be out of toner.
Check the display for a TONER LOW message. If displayed, replace the toner cartridge.
Your machine may need a new drum.
Check the display for a REPLACE IMAGE DRUM message.
If displayed, replace the image drum.
Your machine may be set to Answering Mode: Memory Reception Mode.
Change the Answering Mode to Auto Receive Mode [FAX].
See “Setting Basic Features, Setting the Answering Mode.”
