Counters | Problem Checklist |
Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters.
!For some of the counters, the Service Bit must be set to ON. Your service person will assist you with setting the service bit.
Accessing the Print/Scan Counters
1Press Menu/Exit to enter the menu.
2Press to select Counter, press Enter.
3Press or to select the counter you want. Press Enter.
4Press Menu/Exit to return to standby mode.
Resetting the Image Drum Counter
After you have replaced the image drum cartridge, use this function to reset the drum counter.
See “Maintenance, Replacing the Image Drum Cartridge.”
1Press Menu/Exit to enter the menu.
2Press until the > symbol is beside COUNTER.
3Press Enter twice.
4Press Clear twice.
5Press Menu/Exit to return to standby mode.
Your fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.
The display is blank.
Check the power cord to make sure that it is firmly plugged in and verify that the power switch is in the ON position. Check your wall outlet to make sure that it has power.
Nothing happens when you press the control panel keys.
Turn the machine off, wait 10 seconds, then turn it on again.
The display tells you to replace paper even though there is paper in the paper tray.
Make sure that the paper is firmly stacked in the tray. Check for a paper jam.
Your documents jam.
·Check the document for wrinkles, tears or other damage.
·Make sure there are no staples or paper clips and that the paper is clean and dry.
