Messages and Troubleshooting

Table 8-2. Troubleshooting (2 of 2)

Symptom

Possible Cause

Solutions

Not receiving data.

HThe network or data port cables are not connected (check front panel LEDs for more information).

HA test is being executed on the unit (check the TEST LED on the front panel).

HCheck network and data port cables.

HRun Loopback tests. Refer to Chapter 7, Testing.

HStop the test or wait for the test to end.

 

H The data port is not

H Check the Cross Connect Status

 

assigned to the network.

screen. If the data port is not

 

 

assigned to any network

 

 

timeslots, use the Cross Connect

 

 

Assignment screen (under the

 

 

Config menu) to connect the port

 

 

to the network.

 

H The far-end device is

H Make sure the far-end device is

 

off-line.

on.

 

 

 

Power-Up Self-Test

The DSU/CSU has

H Select ClrStats from the status

fails. Only Fail LED

detected an internal

menu

is on after

hardware failure.

H Contact your service

power-up.

 

 

representative.

 

 

 

 

 

7112-A2-GB20-20

March 1998

8-5

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Paradyne 7112 manual Troubleshooting 2 Symptom Possible Cause Solutions